citizen
RSS citizenTransforming Government Through Enterprise Resource Planning
White Paper ERP implements the enterprise IT architecture, consistent business processes and secure information access that government simply must have in order to create a new breed of citizen-facing electronic services. [03 Jul 2008]
Michigan's Online Local Government: Networking Communities Through the Internet
White Paper Increasingly both citizen and business users want to complete transaction services requiring interactivity. When local governments are online, citizens and businesses use their services. Michigan has seen a steady increase of in-home access to... [03 Jul 2008]
Intranet Quorum: Enterprise Contact Management and Workflow for Government
White Paper The result - consistent business processes, superior citizen service, and higher productivity. Every day people rely on you to solve problems, take action, and respond quickly. Lockheed Martin Information Technology (LMIT) helps you meet the... [03 Jul 2008]
Pesticides and Other Biocodes in the Outside Plant, "What's In A Name"
White Paper It is not feasible, nor should it be necessary, for today’s OSP professional or local citizen to become an expert chemist and risk assessment scientist. The Environmental Protection Agency (EPA) and the U.S. [03 Jul 2008]
e-Government Inter-Operability Standard: Computing in an e-Business World
White Paper In order for an end user (Citizen / Business professional, .to perform successfully an e-Government transaction, for example displays his phone bill or tax information, this involves several inter-communication between the above layers. [03 Jul 2008]
Avaya Case Study: 9-1-1 and Beyond
White Paper By 2004 the existing structures and technologies needed to be upgraded and consolidated in a way that could support best practices for responding to both emergency and non-emergency citizen needs. 9-1-1, 3-1-1, the Mayor's Call Center, and other... [02 Jul 2008]
£3bn gov't IT contracts up for grabs
News We are committed to ensuring that future IT services continue to be provided in a way which delivers the best service to the citizen and maximum value for the taxpayer. Tech contracts worth a total of £3bn are up for grabs at the Department for... [01 Jul 2008]
Need for "radical change" in gov't data handling
News Justice minister Michael Wills has called for a root-and-branch change in how the government handles citizen data. Wills told the House of Lords Constitution Committee on Wednesday that government should treat data transactions in the same way as... [26 Jun 2008]
Agile and Flexible Employment Services in Belgium
White Paper Le Forem a Leading public employment and vocational training services agency in Belgium needed to focus more on delivering joined-up and rewarding citizen service. Faced with an imminent loss of its monopoly position, the agency also needed to... [31 May 2008]
Critics attack gov't email, phone database plan
News We are not aware of any justification for the state to hold every UK citizen's phone and internet records. All email, blogs, instant messaging and VoIP calls could be monitored under government proposals - but critics warn the plans go too far. [20 May 2008]
Open source: UK dragging its heels
News The UK government has failed to support open source both as a user and in policies to offer citizen access, Taylor said. The UK is lagging in the use of open source, even though it is now established as the best way to produce and consume software... [15 May 2008]
Tribunal Supremo Electoral Improves Speed and Reliability of Vote Processing
White Paper Supreme Electoral Court worked with RedPartner S.A.to implement a high-availability IT infrastructure, assuring speed and reliability in electoral processes and established a robust citizen database with the help of Oracle Database Enterprise... [30 Apr 2008]
Next Generation Federal Data Center Architectures
White Paper The FEA provides a common language and framework to describe and analyze IT investments, enhance collaboration, and ultimately transform the federal government into a citizen-centered, results-oriented, and market-based organization. [26 Apr 2008]
Microsoft Office 2007 fails to conform with OOXML
News Brown added that Microsoft has probably realised there may be considerable commercial advantages to becoming a good citizen in the standards community. Word documents generated by today's version of Microsoft Office 2007 do not conform to the... [21 Apr 2008]
State Department Chooses Microsoft Software to Make Better Use of In-House Expertise
White Paper The Tennessee Department of Human Services (DHS) adopted Microsoft software to deliver high-impact, mission-critical applications at a lower cost, while continuing to improve citizen services through technology. [14 Apr 2008]
