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Advanced Call Center Solution Improves Efficiency, Delivering Premium Services to Rural Farmers

whitepaper Juan Valdez is the face of the Federacion Nacional de Cafeteros de Colombia (The National Federation of Colombian Coffee Growers) and Cafe de Colombia. The 100% Colombian Coffee logo was developed by the Federation in March 1981.

Tags: xml

[10 Jan 2008]

Intuit Mac bug creeps back through public wi-fi

News Users of a popular accounting package have been warned not to use the software at public wi-fi hotspots, such as those found in airports, coffee shops and hotels. Users of the 2006 Mac version of Intuit's QuickBooks software could find that a...

Tags: bug, quickbooks, intuit, wi-fi

[04 Jan 2008]

Top 10 retail IT stories of the year

News The fast food chain committed to rolling out free wireless internet connectivity across its 1,200 outlets in what observers saw as a move to try and attract more customers away from trendy coffee bars.

Tags: iplayer, retail, bbc, ibm

[19 Dec 2007]

Alsea S.A. de C.V. Consolidates Administrative Operations and Increases Productivity

whitepaper Alsea S.A.de C.V.is a restaurant operations leader in Latin America that manages global brand-name franchises including Domino's Pizza, Popeyes, Chilis, Starbucks Coffee, and Burger King. The restaurant wanted to create an IT platform that can...

Tags: business management

[18 Dec 2007]

Groove Virtual Office 7 Minute Webcast Series: Small Steps to Big Gains for Your Consulting Practice

whitepaper In about the time it takes you to have a cup of coffee, you'll get practical advice from professional services executives, who share some of the small steps they've taken to get surprisingly big results for their practices.

Tags: im, consultants, practices, executives

[12 Dec 2007]

Peter Cochrane's Blog: Wireless jammers galore

Comment Written on the Ipswich to London train and dispatched from a coffee shop in London over a commercial wi-fi service I have just been challenged about some of the statements in my 12 June 2007 blog about the possibility of jamming GPS signals to...

Tags: gps, peter cochrane, road pricing, wi fi

[12 Dec 2007]

Mobility Solutions Extend Cisco Unified Communications

whitepaper The combination is allowing knowledge workers who are mobile - whether on a retail floor or at an airport or at a Wi-Fi hotspot in a local coffee shop - to also enjoy the efficiencies and speed of Cisco Unified Communications.

Tags: voip - ip telephony, unified, cisco, wi fi

[09 Dec 2007]

Gaining Competitive Advantage Through Effective Retail Loyalty Programs

whitepaper Customers interact with them multiple times almost every day - whether shopping at a grocery store, buying a cup of coffee, or purchasing a new DVD. Loyalty programs are everywhere in the retail industry.

Tags: crm software, money, retail, programs

[06 Nov 2007]

Dear silicon.com... petty cash, Vista sales, swelling SMEs...

Comment have people never considered the possibility of making a backup or do macs never get hit by lightning or power surges or knocked off desks or have coffee spilled on them or any of a hundred and one accidental disasters that affect computer systems...

Tags: government, home office, mobiles, apple

[01 Nov 2007]

Object-Oriented Programming With Visual Basic .NET: Introduction

whitepaper One might see vacuum cleaners, coffee makers, ceiling fans, and a host of other objects. To understand the world of object-oriented programming, look at the world around for a moment. Everywhere one looks, objects surround them.

Tags: object-oriented, objects, oriented, address

[24 Oct 2007]

The Weekly Round-Up: 12.10.07

Round-Up Laptops, coffee, muffins and light jazz. McDonald's ongoing quest to improve its brand from beloved-of-chavs fast food chain to slightly less beloved-of-chavs fast food chain took a bold new step forward with the news that the company's outlets...

Tags: weekly round-up, round-up

[12 Oct 2007]

Dear silicon.com... McInternet, FON in the UK, safety first, e-fraud...

Comment the chance of doing a few drive throughs for a coffee and some connectivity. What's got silicon.com readers reaching for their keyboards this week? Reader Comments of the Week showcases how our users are responding to the latest tech news and views...

Tags: bt, wi-fi, fon

[11 Oct 2007]

Digital Photography Hacks: Brighten Teeth

whitepaper Add coffee, wine, tobacco, and a host of staining foods, and the smile isn't quite as bright as it could be. Most teeth, by design, have a slight yellow cast. In everyday life, this isn't a major issue.

Tags: graphics applications, technique, natural, life

[10 Oct 2007]

Greasemonkey Hacks: Compare Book Prices

whitepaper When the Web was new, pundits and trade magazines hyped the possibility of agents that followed the users around online and fetched the lowest prices, or recommended similar sites, or made the coffee, or something.

Tags: web development and design, sites, lowest, care

[10 Oct 2007]

McDonald's: 'Do you want free wi-fi with that?'

McDonald's: 'Do you want free wi-fi with that?'

News The move is in line with McDonald's strategy to shift the brand into a more upmarket space, currently occupied by trendy coffee bars such as Starbucks. Fast food chain McDonald's is about to roll out a free wi-fi service across its 1,200 outlets in...

Tags: openzone, starbucks, wi-fi, mcdonalds

[06 Oct 2007]

mySAP CRM Helps Lavazza Espresso Lovers Enjoy the Taste of Italy at Home

whitepaper Italy's leading coffee roaster, turned to SAP for help to develop customer services for their new Lavazza BLUE home espresso machine product line. Luigi Lavazza S.p.A. Lavazza is one of the first customers to implement the latest version of the...

Tags: call center - contact, customer relationship management, relationship, implement

[28 Sep 2007]

Increased Profitability and Efficiency Through Global Collaboration

whitepaper Melitta turns coffee into a taste sensation and mySAP Enterprise Portal turns knowledge management into profit. With SAP's enterprise portal solution, Melitta's employees have central, role-based access to all applications, information, and services.

Tags: portals, portal, enterprise portal, aspects

[14 Sep 2007]

Bosses frowning on flexi-working

News A coffee shop was the most popular out-of-office location for 26 per cent of respondents and a further quarter opted for a library to complete work tasks, the YouGov poll found. UK companies are failing to offer employees flexible and remote...

Tags: work from home, uk, flexible working

[07 Sep 2007]

'Tap and go' plastic arrives in London

News Retailers participating in the scheme include Books Etc, Coffee Republic, Eat, McDonalds and Science Museum. MasterCard has launched its contactless payment tech in the UK. The MasterCard PayPass and Maestro PayPass contactless cards allow...

Tags: mastercard, contactless cards

[04 Sep 2007]

Oracle Case Study: Green Mountain Coffee Roasters

whitepaper Green Mountain Coffee Roasters roasts and packages 15 million pounds of coffee beans a year. Managing 15 million pounds of coffee and a customer base of 5,000 is a tall task. Add to that seasonal promotions, tremendous growth and expansion, and the...

Tags: supply, pounds, mountain, coffee

[07 Aug 2007]

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