consumer banking services
Top 10 financial services stories of the year
News Principal analyst Alistair Newton predicted the proliferation of consumer technology and the globalisation of money markets. Online banking fraud plummets While fraud on UK issued cash cards rose by 26 per cent in the first six months of 2007... [17 Dec 2007]
RBS, NatWest customers get to go mobile
News RBSG consumer banking CEO Paul Geddes said mobile phone banking will give people "another easy way" to access account information and greater flexibility in managing their money. Royal Bank of Scotland Group (RBSG) will launch a mobile banking... [15 Aug 2007]
Fiditalia Offers Flexible Information Systems to Support Development of Consumer Credit
White Paper Fiditalia S.p.A.has been one of Italy's biggest consumer credit companies for 25 years, with more than one million active clients today. The challenge was to extend specific business information to new channels such as home banking, Internet, IVR... [20 Jul 2007]
Case Study: A European Bank
White Paper To gain consumer acceptance of its Internet banking strategy, the bank wanted to build customer confidence in Web-based financial transactions. Accenture helped a large European bank reengineer its retail electronic banking services in order to... [19 Jul 2007]
IT failing in 'grab a grad' bids
News The Association of Graduate Recruiters (AGR) Graduate Recruitment Survey 2007 - Summer Review report shows consumer goods companies are getting the highest number of graduate applications, with 104 applications for every vacancy and a median... [10 Jul 2007]
UK banks still high on the fraud hit parade
News UK consumer confidence in high street banks is low with more than two-thirds of consumers saying they don't trust their bank. The Unisys survey found that consumer distrust was driven by poor privacy, weak IT and lack of investment in the local... [21 Jun 2007]
Financial services CIOs reveal investment priorities
Comment Over in the retail banking and insurance sectors the challenges are based around new consumer trends and changes in the way people find, choose and buy financial services products - largely due to consumer technology trends such as more PCs in the... [19 Jun 2007]
In brief: NHS IT chief to leave, Facebook "fogies", Vodafone wireless price cuts
News Consumer Direct, the advice service managed by the Office of Fair Trading (OFT), will share its complaints data with the police for the first time to help in the fight against doorstep crime. Of the almost one million cases logged by Consumer... [18 Jun 2007]
Financial services CIOs reveal investment priorities
CIO Analysis Over in the retail banking and insurance sectors the challenges are based around new consumer trends and changes in the way people find, choose and buy financial services products - largely due to consumer technology trends such as more PCs in the... [06 Jun 2007]
Barclays rings in dot-mobi banking
News Asaf Buchner, an analyst at Jupiter, said the buzz around mobile banking is fuelled by financial institutions' desire to expand their customer relationships via mobile phones rather than consumer demand. [23 May 2007]
Mobile banking rings the changes
News I think the areas that will go offshore are the back office functions for payments, consumer credit applications and mortgage processing. More mobile banking options and a rethink of bank offshoring are two of the big changes that are likely to hit... [05 Apr 2007]
Photos: Outsourcing to Russia
Photo In terms of consumer piracy the deputy minister also hit out at vendors such as Microsoft for overly strict and costly licensing policies. Some of the specialist research ongoing at the university includes banking IT systems, risk management and... [15 Feb 2007]
SAM Program Helps Philippine Bank Improve IT Efficiency and Security, Reduce Costs
White Paper The Bank of the Philippine Islands (BPI) provides its more than 3 million depositors with consumer and corporate banking services. In 2005, as an initial step in defining a standard operating environment, BPI worked with Microsoft Services... [02 Feb 2007]
Banking Software Leader Gains Complete View of Its Business, Enhances Service
White Paper Corillian Corporation, a leading provider of Internet banking software, works with some of the largest banks in the United States to enable them to provide consumer and business banking services, including online banking and bill payment. [09 Jan 2007]
Bad bank sites scare off customers
News Strothkamp said: "You might have the right content but it's no use if it's difficult to use," adding: "Think about graphics and how much they lead the consumer to what they want.silicon.com Financial Services [16 Oct 2006]
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