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silicon.com > White Papers > Enterprise Applications > Customer Management

Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)

Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)

Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM Read more

Oct 28, 2009

silicon.com > White Papers

Linking Employee Relationship Management to Customer Relationship Management

Linking Employee Relationship Management to Customer Relationship Management

While an organization can do many things to improve employee satisfaction, focusing on activities and processes that lin Read more

Jan 8, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

Technical Appendix for Human Wildlife Control Removing Anxieties - Of Every Kind

Technical Appendix for Human Wildlife Control Removing Anxieties - Of Every Kind

Microsoft Dynamics CRM 3.0 Small Business Edition forms the core of the Humane Wildlife Control system, running on the W Read more

Feb 29, 2008

silicon.com > White Papers > Data Management > Data Tools

Transform Customer Data Into Profit: Discover New Sources of Value Through Analytic Insight Across Your Marketing, Sales and Service Organizations

Transform Customer Data Into Profit: Discover New Sources of Value Through Analytic Insight Across Your Marketing, Sales and Service Organizations

Marketing groups were first to embrace predictive analytics, for cross-selling, campaign management, interaction managem Read more

Mar 20, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

New Solution Helps Microsoft Improve Service to Employees, Business Partners

New Solution Helps Microsoft Improve Service to Employees, Business Partners

Many organizations today are turning to new software solutions to help improve the quality of service they provide their Read more

Apr 2, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Mobile Solution Helps Specialty Chemicals and Materials Company Improve Customer Focus

Mobile Solution Helps Specialty Chemicals and Materials Company Improve Customer Focus

Global specialty chemicals and materials company Cytec Industries develops, manufactures, and sells value-added products Read more

Apr 2, 2008

silicon.com > White Papers > IT Management > Business Functions

Technical Appendix for Humane Wildlife Control Removing Anxieties - Of Every Kind

Technical Appendix for Humane Wildlife Control Removing Anxieties - Of Every Kind

Microsoft Dynamics CRM 3.0 Small Business Edition forms the core of the Humane Wildlife Control system, running on the W Read more

Apr 2, 2008

silicon.com > White Papers > IT Management > Business Functions

Medical Lab Slashes Customer Response Times, Gains New Insight Into Service Trends

Medical Lab Slashes Customer Response Times, Gains New Insight Into Service Trends

Pathology Associates Medical Laboratories (PAML) of Spokane, Washington, was doing a great job testing specimens but kne Read more

Apr 2, 2008

silicon.com > White Papers > IT Management > Business Functions

Snowmobile Manufacturer Improves Customer Service and Staff Productivity

Snowmobile Manufacturer Improves Customer Service and Staff Productivity

Polaris Industries is one of the world's largest manufacturers of all-terrain vehicles and the recognized leader in the Read more

Apr 2, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)

Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)

This webcast features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers to in Read more

Apr 14, 2008