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silicon.com > White Papers > IT Management > Business Functions
Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?
In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. T Read more
Jan 19, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Best Practices for Pipeline Management
This Siebel CRM OnDemand paper from Oracle focuses on common factors that impact a company's ability to effectively mana Read more
Dec 28, 2007
silicon.com > White Papers > Enterprise Applications > Customer Management
Replicate Sales Success: Clone Your Star Salespeople
If you could clone your top sales rep, would you? Find out how, in this short brief from Oracle that outlines the surefi Read more
Dec 28, 2007
silicon.com > White Papers
RightFax for SAP Solutions: Reduce Document Delivery Costs, Streamline Business Processes and Achieve a Quick ROI
Find out how RightFax for SAP solutions can extend the value of your SAP investments by enabling more efficient c Read more
Jan 2, 2008
silicon.com > White Papers
RightFax for SAP Solutions: Reduce Document Delivery Costs, Streamline Business Processes and Achieve a Quick ROI
Find out how RightFax for SAP solutions can extend the value of your SAP investments by enabling more efficient c Read more
Jan 2, 2008
silicon.com > White Papers > Enterprise Applications > Workflow Management
Benefits of using RightFax for enterprise fax management and electronic document delivery
If you have more than 25 employees who send faxes, you probably need fax server technology; if you have more than 50, yo Read more
Jan 2, 2008
silicon.com > White Papers > IT Management > IT Budgeting
No More Limits: On Demand CRM Goes Strategic
On demand is fast evolving into a more strategic, more capable CRM technology option. Today you can have the best of bot Read more
Jan 4, 2008
silicon.com > Management > CIO Insights
Specsavers boosts customer vision with CRM system
Case study: Call centre sees one view of customer Read more
Jan 4, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Credit Union Improves Service: Credit Union Unifies Branches, Improves Service
Mid Atlantic Farm Credit relied on Unified Communications and Microsoft CRM to bring 5 companies into one, connect branc Read more
Jan 7, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Web Content Management and Customer Relationship Management
Internet, intranet, and extranet sites can no longer afford to be static information suppliers. Web sites must be dynami Read more
Jan 7, 2008
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