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silicon.com > White Papers > IT Management > Business Functions
In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. T Read more
Jan 19, 2009
silicon.com > White Papers > Enterprise Applications > Workflow Management
If you have more than 25 employees who send faxes, you probably need fax server technology; if you have more than 50, yo Read more
Jan 2, 2008
silicon.com > White Papers
Find out how RightFax for SAP solutions can extend the value of your SAP investments by enabling more efficient c Read more
Jan 2, 2008
silicon.com > White Papers
Find out how RightFax for SAP solutions can extend the value of your SAP investments by enabling more efficient c Read more
Jan 2, 2008
silicon.com > White Papers > IT Management > IT Budgeting
On demand is fast evolving into a more strategic, more capable CRM technology option. Today you can have the best of bot Read more
Jan 4, 2008
silicon.com > Management > CIO Insights
Case study: Call centre sees one view of customer
Read more
Jan 4, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Mid Atlantic Farm Credit relied on Unified Communications and Microsoft CRM to bring 5 companies into one, connect branc Read more
Jan 7, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Internet, intranet, and extranet sites can no longer afford to be static information suppliers. Web sites must be dynami Read more
Jan 7, 2008
silicon.com > Management > CEO Essentials
What's tech got to do with keeping customers happy? Read more
Jan 8, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
CIOs and their business partners are increasingly looking for Contract Life-cycle Management (CLM) solutions for all of Read more
Jan 9, 2008