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CIO Jury: CEOs 'don't get' technology
News Mark Foulsham, head of IT at online insurance company eSure, said it is more important CIOs understand the business environment. Mark Foulsham, head of IT, eSure Ten of this week's 12-strong silicon.com CIO Jury IT leaders panel agreed with the... [08 Mar 2007]
CIO Jury: Google is "real value" for business users
News Mark Foulsham, IT director of eSure, said most people currently use only about 10 per cent of the functionality of existing Microsoft Office applications. Mark Foulsham, IT director, eSure The reaction is in response to the launch this week of... [22 Feb 2007]
Re:Viewing 2006: The year in outsourcing
News Powergen brought its offshore call centre work back to Blighty in an attempt to improve customer service and reduce the level of complaints, while online insurance company eSure has said it plans to switch work from its Bangalore and Mumbai call... [11 Dec 2006]
Rising wages forcing companies to look beyond India
News Online insurance company eSure revealed plans last week to bring its Indian call centre work back to Manchester, although it says it was always a temporary measure to deal with recruitment shortages in the UK and that India has proved to be an... [01 Dec 2006]
eSure brings Indian call centre work back to UK
News Online insurance company eSure will bring its offshore call centre work in India back to the UK from February next year.eSure started using offshore Indian call centres in 2004 and currently has 100 agents with an unnamed third-party provider in... [27 Nov 2006]
CIO Jury: Do businesses spend too much on IT?
News Mark Foulsham, IT director, eSure Two-thirds of this week's silicon.com CIO Jury of IT users agreed with Nicholas Carr, author of the 2003 Harvard Business Review article 'IT doesn't matter', in his latest claim that organisations should "spend... [06 Oct 2006]
CIO Jury: Mobile device as security risk
News Online insurance company eSure already limits the range of mobile devices available for staff and is about to make available corporate USB memory sticks with biometric authentication. Mark Foulsham, IT director at eSure, said: "The difficulty is to... [02 Oct 2006]
CIO Jury: Web 2.0 lessons for businesses
News Mark Foulsham, IT director at insurance company eSure, added: "Many markets have seen competitor differentiation through tailored services to their customers and those adopting web 2.0 principles fit into this category. [24 Aug 2006]
CIO Jury: SOA ready for prime time
News Mark Foulsham, IT director at online insurance company eSure, said SOA has moved from the hype of being the 'next big thing' to a reality. He said: "We've been using a SOA framework for over a year and the benefits of the move to web services for... [14 Jul 2006]
CIO Jury: IT defences prepared for World Cup
News Mark Foulsham, IT director, eSure IT bosses say their defences are well-prepared to cope with any extra pressure on the corporate network as a result of staff watching World Cup matches online at work. [07 Jun 2006]
CIO Jury: Do mobile technologies make us too connected?
News Mark Foulsham, IT director at eSure, said: "Remote access for the business user is all about simplicity and relevance. Mark Foulsham, IT director, eSure The biggest problem now is finding the downtime to completely disconnect from work, according... [01 Jun 2006]
CIO Jury: IT bosses ban Google Desktop over security fears
News Mark Foulsham, head of IT, eSure UK IT bosses are already taking measures to ban employees from downloading Google's Desktop search software on PCs and laptops because of the security risk to corporate data. [02 Mar 2006]
CIO Jury: Will biometrics replace passwords and PINs?
News Mark Foulsham, CIO, eSure An overwhelming majority of IT bosses - 11 out of the 12-man silicon.com CIO Jury IT user panel - predicted biometrics will overcome the current technical and standards issues to be a more user-friendly and secure... [16 Feb 2006]
CIO Jury: Businesses face consumer tech revolution
News Mark Foulsham, CIO at eSure, said the influence of consumer-based products is likely to be felt most through pressure from corporate users. Mark Foulsham, CIO, eSure All manner of new consumer tech products have been in the headlines recently... [12 Jan 2006]
Beating the insurance scammers
News Another way technology can help is to use voice stress analysis, which is being utilised by a number of UK companies, including eSure, Halifax and Highway Insurance. Except the kitchen window wasn't smashed when you left this morning. [22 Nov 2005]
