hsbc call centre
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5 years ago...Royalblue celebrates 1998 profits
News Royalblue's financial customers include Deutsche Bank, Dresdner Kleinwort Benson, Goldman Sachs, HSBC and Merrill Lynch. Royalblue's call centre division was particularly successful,... [16 Feb 2004]
Call centre outsourcing to mushroom
News On this side of the Atlantic, it's the financial services companies that have been leading the way, with deals from major banks, including Abbey, Barclays, HSBC and LloydsTSB, choosing to outsource work. [07 Nov 2003]
The Bloor Perspective: Cyber warfare, call centre futures and M&A today
Comment Some of the banks, such as HSBC, have substantial service centres. There, graduate calibre recruits can be attracted at salaries which are substantially below those of less educated UK-based call... [17 Feb 2003]
John Lamb's Week: Will Iceland get lift off from the tornado?
Comment He will spend four days meeting customers and the media in the UK, including visits to top IT brass at the Shell oil company and HSBC bank. The company pointed out that its own interactive television offering iSeeTV runs... [04 May 2001]
System crash derails HSBC and First Direct
News Call centre staff for HSBC said the systems were down between 10:30 and 14:30(BST). A spokesman for HSBC said there were no security implications in the downtime and... [12 Apr 2001]
First Direct pushes mobile banking
News The call centre and Internet arm of HSBC - the international bank that yesterday announced a global Internet-based venture with Merrill Lynch - said it sees mobile phone banking as an... [19 Apr 2000]
BT, Manpower and One2One to build Welsh call centres
News The news follows a raft of similar announcements in the last year by companies such as Cable & Wireless, HSBC and Lloyds, which has seen the number of people employed in Welsh call centres grow to... [22 Mar 2000]
Royalblue celebrates 1998 profits
News Royalblue's financial customers include Deutsche Bank, Dresdner Kleinwort Benson, Goldman Sachs, HSBC and Merrill Lynch. Royalblue's call centre division was particularly successful,... [16 Feb 1999]
