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IT Consulting Firm Boosts Revenues, Improves Service With Integrated Software
White Paper These include the Microsoft Office System, Microsoft Windows Server System, and Microsoft Business Solutions for customer relationship management. The result is greater revenue through more billable... [17 Nov 2007]
Xchanging Helps Customers Increase Profit With Sarbanes-Oxley Compliant Procurement Solution
White Paper The challenge was to create a procure-to-pay solution that cuts transaction costs, leverages buying power, enforces on-contract spend, improves reporting, and boosts margins for Xchanging and the customer. [03 Nov 2007]
Xchanging Helps Customers Increase Profit With Sarbanes-Oxley Compliant Procurement Solution
The challenge was to create a procure-to-pay solution that cuts transaction costs, leverages buying power, enforces on-contract spend, improves reporting, and boosts margins for Xchanging and the customer. [03 Nov 2007]
New Extranet Helps Protect Underwriter Information and Improves Customer Service
White Paper Reports could take days to complete, affecting both productivity and customer service. To improve efficiency, the company implemented a solution based on Microsoft Office SharePoint... [28 Sep 2007]
Toy Designer Reduces Time-to-Market With Enhanced Search, Workflow Capabilities
White Paper This in turn improves customer service and cuts days off of development time, thus increasing the company's capacity and revenue. Strottman International wanted to improve its document... [31 Aug 2007]
Collection Agency Improves Customer Service With Integrated Software Solution
White Paper Mellon Collection Services, based in Athens, Greece, wanted to upgrade its IT environment and its aging debt collection software to improve operational efficiencies and customer service. Mellon... [31 Aug 2007]
Toy Designer Reduces Time-to-Market With Enhanced Search, Workflow Capabilities
White Paper This in turn improves customer service and cuts days off of development time, thus increasing the company's capacity and revenue. Strottman International wanted to improve its document... [10 Aug 2007]
Collection Agency Improves Customer Service With Integrated Software Solution
White Paper Mellon Collection Services, based in Athens, Greece, wanted to upgrade its IT environment and its aging debt collection software to improve operational efficiencies and customer service. Mellon... [10 Aug 2007]
Route Automation Helps Krispy Kreme Attract Fresh Customers
White Paper s award-winning 740 Color mobile computers and PW40 mobile printers - also saves time for route drivers and improves convenience at customer sites. Mobile computers, printers and route management... [12 Jun 2004]
New Automatic Signature Capture and Track & Trace Technology Radically Improves Level of Customer Service and Delivery Efficiency for UK’s Leading Stationery Company
White Paper Guilbert UK is now the country’s leading supplier of office products, with headquarters in Andover, Hampshire and 12 sites throughout the UK. Following a recommendation from Cat Logic, the software developer chosen for... [12 Jun 2004]
Essent Energie Improves Customer Service With TIBCO
White Paper TIBCO’s enterprise portal solution has enabled Essent to create a customer self-service portal, which improves customer loyalty and decreases operational costs. TIBCO’s... [24 Apr 2004]
Leading Network Operator Improves Customer Service with Windows Powered Mobile Solution
White Paper BT looked to improve its customer service by connecting its mobile workers to back office systems using Microsoft Windows Powered Pocket PC 2002 software. The company is looking to... [25 Feb 2004]
Consulting Firm Keeps Mobile Work Force Connected and Improves Customer Service
White Paper To improve remote access and collaboration, Celerant upgraded its messaging and collaboration platform to Microsoft Windows Server 2003, Exchange Server 2003, and Office Professional Edition 2003. Celerant Consulting's... [25 Feb 2004]
Food Processor Improves Customer Service, Increases Back-Office Efficiency, and Reduces Costs with Small Business Server
White Paper Improving the company's front-end order-processing system helped increase customer satisfaction, while a new corporate intranet and better e-mail system improved back-office business process efficiency. [25 Feb 2004]
BMO Financial Group Selects Microsoft .NET and Smart Client Architecture for Mission-Critical Customer Service Application
White Paper The .NET-connected solution will replace the company’s mission-critical customer service application—used by 18,000 retail branch, call center, and back-office personnel to... [25 Feb 2004]
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