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silicon.com > White Papers > Software and Web Development > Software Development Tools

Leading Mobile Operator Revolutionises Customer Services With IVR

Leading Mobile Operator Revolutionises Customer Services With IVR

Orange Spain wanted to increase the quality and convenience of services for customers, while reducing its operating cost Read more

Jun 25, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

BEA and Intel: Key Elements in the Customer Orientation Strategy at Orange

BEA and Intel: Key Elements in the Customer Orientation Strategy at Orange

The user areas of the Amena call centers were using different integration tools, which complicated customer management. Read more

Jul 1, 2008

silicon.com > Technology > Mobile

Orange beefs up 3G network for Northerners

Orange beefs up 3G network for Northerners

Not so grim up North... Read more

Aug 4, 2008

silicon.com > Technology > Mobile

3G glitch halts BlackBerry Bold sales

HSDPA concerns Read more

Oct 14, 2008

silicon.com > Technology > Mobile

Orange notches up three million mobile data addicts

The dongle effect Read more

Nov 4, 2008

silicon.com > Technology > Mobile

Orange offers embedded 3G Eee PC

Ditching the dongle... Read more

Nov 7, 2008

silicon.com > Technology > Mobile

Mobile data use still growing

Despite the downturn... Read more

Dec 23, 2008

silicon.com > Management > CIO Insights

All Ryanair planes to offer mobile calls by 2010

All Ryanair planes to offer mobile calls by 2010

Budget airlines, sky-high calls Read more

Feb 19, 2009

silicon.com > White Papers > Networking and Communications > LAN - WAN

Orange County Sheriff's Department Increases Mobile User Productivity

Orange County Sheriff's Department Increases Mobile User Productivity

Orange County Sheriff's investigators and patrolling officers traverse a wide geographic area on any given day. In order Read more

Mar 18, 2009

silicon.com > Technology > Mobile

Orange, Vodafone try outsourcing route to beat the crunch

Ring the changes Read more

Mar 19, 2009

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