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silicon.com > White Papers > Networking and Communications > Network Technologies
IP Telephony Case Study: How Cisco IT Merged Voice and Data Engineering Groups
When Cisco Systems migrated to IP communications, previously separate networking and voice networks converged, along wit Read more
Mar 5, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
How Cisco IT Migrated to Centralized Call Processing
When Cisco Systems replaced its traditional PBX systems with Cisco CallManager clusters, employees on campuses worldwide Read more
Mar 5, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
The Education Sector Rates Importance of IP Telephony Features, Management and Applications
In October 2006, Computerworld invited IT influencers in the education sector to participate in a survey on IP telephony Read more
Apr 2, 2008
silicon.com > White Papers
ShoreTel Replaces Mitel at Lippert's Carpet One
Lippert's Carpet One was looking to replace an outdated phone system, standardize on one system tightly integrating all Read more
Apr 2, 2008
silicon.com > White Papers
Balch and Bingham Legal Industry IP Telephony Case Study
When the law firm Balch & Bingham decided two years ago to pull the plug on its multiple, aging circuit-switched telepho Read more
Apr 2, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Fabric Firm Switches to VoIP, Cuts Long Distance Costs by Thousands
Download this case study to read about the impressive cost savings and other benefits Quaker Fabric has realized since s Read more
Apr 2, 2008
silicon.com > White Papers > Networking and Communications > Telecommunications
Muzak Tunes its Telephony System with ShoreTel
As the world's leading music, messaging, and sound systems provider, Muzak found that its legacy PBX system could not sc Read more
Apr 2, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
VoIP: Enhancing Customer Responsiveness and Employee Productivity at NORPAC Foods
When NORPAC Foods needed to replace three outdated and poorly performing PBX systems, it evaluated a variety of alternat Read more
Apr 2, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Intelligent Network Services: The Underlying Power of Unified Communications Applications
Applications and services are becoming untied from physical servers, a trend known as resource virtualization. For examp Read more
Apr 3, 2008
silicon.com > White Papers > IT Management > Business Functions
The SIP Contact Center: Leveraging the SIP Architecture to Build IP Contact Center Solutions
The legacy call center has been a staple for enterprises that service customers over the telephone. Whether servicing a Read more
Apr 11, 2008
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