pos customer service
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HP POS System Helps Mayors Improve Customer Service, Gain Selling Time
White Paper Their 12-year-old Point-Of-Sale (POS) system slowed credit authorizations, centralized customer lookups, gift certificate verifications and return verifications. While any new POS system likely would have helped speed up transactions, Mayors wanted... [05 Jul 2006]
Retail's Future Trends: The Enterprise Digital Assistant (EDA)
White Paper With the capabilities of the MC50 and the appropriate mobile management applications, retailers empower their teams to manage information better, enhance customer service, oversee POS activity, improve security and fully integrate mobile CRM... [02 Aug 2005]
Jewellery database helps to slash fraud
Case Study Point of sale (PoS) software would be linked to a national database "e-register". Retailers connect from a PoS device, over the web, to register items. And while the PoS tech is kept as straightforward as possible for the retailers, police benefit... [28 Jun 2005]
Enabling Enhanced Retail Applications With Secure IP and Wireless Communications
White Paper Popular examples include Internet and wireless-enabled POS systems, browser-based supply chain applications, wireless handheld devices, and self-service kiosks. It explains the security considerations of these networks, and describes how SonicWALL... [05 Feb 2005]
Online Retailing: More Than a Web Site
White Paper All sales channels —retail point-of-sale (POS), catalog, telemarketing and other direct sales methods, kiosk and the Web—impact online retailing. At the core of online retailing are three fundamental concepts: understanding how customer needs and... [25 Feb 2004]
IBM touts Net-enabled cash register
News The product, called IBM SurePOS 700, connects retailers' Point of Sale (POS) tills to customer information via an Internet connection. IBM said retailers are able to choose whether to use the machines as information portals for staff, or as kiosks... [13 Feb 2000]
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