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RSS ratesHow to avoid getting burned when outsourcing
News The number of BPO deals being cancelled rose sharply in 2008 over cancellation rates in 2007. Want to avoid getting burned when signing a BPO deal? There's a set of warning signs that buyers should look for in order to... [30 Sep 2009]
Photos: Tech wins big in US Army 'best inventions' awards
Photo Gunners in those situations are exposed to gunfire and explosions, and also have suffered high rates of injury from vehicle rollovers. Soldiers are renowned for finding ways to modify and improve their issued gear to... [30 Sep 2009]
Assessing endpoint security solutions: Why detection rates aren't enough
White Paper This paper highlights the pitfalls of simply looking at virus detection rates and investigates the effect of the rapidly developing IT environment and fast-moving threat landscape on assessment criteria. [30 Sep 2009]
British Airways' London to New York route lets flyers use mobiles
News It will be priced at international roaming rates, a spokesman for BA said. Air travellers flying between London and New York won't have to go mobile cold turkey from tomorrow. On Tuesday, BA will go live with an... [28 Sep 2009]
CRM Your Salespeople Will Love
White Paper This white paper discusses user adoption problems in general, followed by an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. CRM can provide companies of all types and... [28 Sep 2009]
One in five of world's households now wired to the web
News Outside of the region, the Netherlands, Canada and Denmark are expected to boast high broadband penetration rates of 88 per cent, 81 per cent and 78 per cent, respectively. By year-end, one in five households worldwide... [28 Sep 2009]
AmBev Bottles Up Demand Planning With SAS: Solution Offers 50 Percent Improvement in Production Turnover Rates
White Paper When thirsty consumers shop for their favorite soft drinks or beer, they expect to find bottles and cane lining the shelves at local retailers. And, they expect a fresh tasting product each time they open a new container. [19 Sep 2009]
ING Direct Canada Enhances Marketing Campaigns With SAS
White Paper ING DIRECT Canada provides simple banking products with no fees and great rates that it says have helped Canadians earn more than $3 billion in interest since it started more than a decade ago. ING DIRECT's no-frills,... [19 Sep 2009]
Entel PCS Leads the Way: Chilean Telco Boosts Customer Loyalty With SAS
White Paper As mobile phone penetration rates surpassed fixed-line use during that time, mobile service provider Entel PCS quickly earned its place as a leader in Chile's telecommunications industry. The challenge was to reduce... [19 Sep 2009]
CarInsurance.com Sees an 18% Increase in Conversions With VeriSign Extended Validation SSL Certificates
White Paper CarInsurance.com is one of the few that allows the online shopper to compare rates of multiple insurers, make a choice, and proceed then and there to consummate the purchase without ever leaving the Web site. [19 Sep 2009]
Thomson West Helps Law Firms Compete
White Paper The challenge for Thomson West was it needed to create a Web portal that enables Thomson West's customers in the law market to find and analyze competitive information more quickly - and to attract the best clients and employees, and set... [19 Sep 2009]
First National Bank Builds 360 Degrees of Customer Vision
White Paper FNB deployed SAS Marketing Automation delivers improved response rates and ROI of 3,000 percent. In 1998, as a consequence of the merger of Rand Merchant Bank Holdings and Anglo American, First National Bank (FNB) became... [19 Sep 2009]
Consuming External Web Services in Microsoft Dynamics AX 2009
White Paper This white paper shows the usage of a free web service that enables the automation of getting currency exchange rates. With Microsoft Dynamics AX 2009, external web services usage has been made easier for developers. [16 Sep 2009]
Impact of Unlicensed Software on Mid-Market Companies
White Paper It explores the differences in IT system failure rates, IT spending, perceived risks of counterfeit software, and fundamental company success metrics. Companies must weigh the trade-off of purchasing and using genuine,... [16 Sep 2009]
Google: Fast Flip to let publishers in on the ad action?
News Martin Nisenholtz, senior vice president of digital operations at the New York Times, called Fast Flip "a modest R&D project" designed as an experiment to gauge click-through rates and traffic, rather than any sort of... [15 Sep 2009]
