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silicon.com > White Papers > Enterprise Applications > Enterprise Planning

Large Urban Hospital Delivers Better Patient Care, Gains More Than $5.6 Million in Benefits With Compuware Vantage

Large Urban Hospital Delivers Better Patient Care, Gains More Than $5.6 Million in Benefits With Compuware Vantage

A large urban hospital needed to reduce the time it takes for medical professionals to view digitally stored medical rec Read more

Mar 20, 2008

silicon.com > White Papers > IT Management > User Satisfaction

Enabling Business and IT Integration: ITIL v3 and Compuware's IT Service Management Solution

Enabling Business and IT Integration: ITIL v3 and Compuware's IT Service Management Solution

Integrating IT and the business is a top priority with many CIOs. Because IT enables businesses, it now plays an integra Read more

Mar 20, 2008

silicon.com > White Papers > Enterprise Applications > Enterprise Planning

Geospatially Enabled Asset and Service Management

Geospatially Enabled Asset and Service Management

Geographic Information Systems (GIS) already play a major role across utilities, energy, government, transportation, tel Read more

Apr 9, 2008

silicon.com > White Papers > Enterprise Applications > Enterprise Planning

Gilbarco Implements a Single Data Source for Managing All Company Processes

Gilbarco Implements a Single Data Source for Managing All Company Processes

Gilbarco wanted to replace the existing legacy system with a flexible, stable, and secure integrated system and support Read more

Jul 1, 2008

silicon.com > White Papers > IT Management > IT Infrastructure

One of the World's Leading Financial Custody Solution Providers Turns to BMC Software for Best-Practice IT Service Management

One of the World's Leading Financial Custody Solution Providers Turns to BMC Software for Best-Practice IT Service Management

Information Mosaic is a global provider of advanced custody solutions to the global and domestic investor services indus Read more

Jul 11, 2008

silicon.com > White Papers > IT Management > IT Infrastructure

BMC Remedy IT Service Management Suite Rings in Service Improvements

BMC Remedy IT Service Management Suite Rings in Service Improvements

Telkomsel is the leading operator of cellular telecommunications services in Indonesia. Telkomsel wanted an IT service m Read more

Jul 11, 2008

silicon.com > White Papers > IT Management > User Satisfaction

Pragmatic ITIL: A Panel Debate

Pragmatic ITIL: A Panel Debate

The purpose of the Pragmatic ITIL panel debate, held at the Institute of Directors and hosted by Touchpaper, a leading p Read more

Sep 2, 2008

silicon.com > White Papers > IT Management > IT Infrastructure

Leicestershire Health Informatics Service - All the right connections

Leicestershire Health Informatics Service - All the right connections

SupportWorld magazine has kindly given permission to Touchpaper to reproduce a three-page article focusing on NHS Connec Read more

Sep 2, 2008

silicon.com > White Papers > Data Management > Data Tools

SQL Server: A practical guide to Backup, Recovery and Troubleshooting

SQL Server: A practical guide to Backup, Recovery and Troubleshooting

This e-book provides working scenarios, policy/procedure and best practice for database backup and recovery. It is for Read more

Mar 3, 2009

silicon.com > White Papers > IT Management > User Satisfaction

The Adoption of ITIL in Large Enterprises

The Adoption of ITIL in Large Enterprises

The IT Infrastructure Library (ITIL) is a set of standards that define best practices for IT service management. The pro Read more

Mar 18, 2009