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TalkTalk is UK's least-liked broadband provider
News Customers have voted TalkTalk and NTL the worst UK broadband providers, as customer satisfaction falls across the industry with more people switching ISPs, according to annual rankings by research company JD Power and Associates. [05 Dec 2006]
TalkTalk bottom for broadband customer service
News 'Free' broadband providers TalkTalk and Orange have the worst customer service and support, according to an annual survey of almost 15,000 fat pipe users. No one at either Orange or TalkTalk was available for comment at the time of publication. [13 Nov 2006]
TalkTalk is NetSuite on CRM
News TalkTalk, the home phone and free broadband arm of Carphone Warehouse, has signed a deal with on-demand CRM vendor NetSuite. Carphone Warehouse has taken a considerable hit to set up TalkTalk, heavily subsidising the 'free' offering to the tune of... [09 Nov 2006]
Carphone Warehouse picks up Onetel for £132m
News Together the deals will give Carphone Warehouse around 2.5 million phone service customers, more than double the number of customers using its TalkTalk fixed-line service. Onetel's residential customers will be moved over to the TalkTalk service... [19 Dec 2005]
Carphone Warehouse to join £350m Onetel bid war
News Carphone Warehouse already runs its own landline operator, TalkTalk, which has around 990,000 customers and earlier this year invested in a sophisticated billing platform. Carphone Warehouse is to be among the bidders for Centrica's phone unit... [19 Sep 2005]
Carphone Warehouse gets 3G boost
News In its first year, the company's TalkTalk operation pulled in 385,000 customers and Dunstone said he expects this to hit the half million mark within the next few weeks. Carphone Warehouse has lifted profits and turnover and gained an extra boost... [03 Jun 2004]
Carphone shoots second in phone price war
News Carphone Warehouse today announced that all calls on its TalkTalk network would be free as it joined the residential phone price war. The telco giant pointed out that only 2 per cent of phone customers - around 400,000 - were TalkTalk customers... [25 Mar 2004]
Carphone presents 'BT's' Lipman - and its first dividend
News It started by offering £500 to anyone who didn’t save money by switching from BT to its talktalk service. But now, Carphone has stolen one of the UK’s best-known comediennes, and Lipman’s grandmother Beattie character - previously known for her "It... [03 Jun 2003]
