tech support
Salesforce.com tech to turn customers' Twittering into useful feedback
News Salesforce.com, which sells internet-based services as an alternative to business software companies install on their own computers, has added new Twitter and crowdsourced tech support options to its... [10 Sep 2009]
Silverlight 4: Microsoft casts light on next version of Adobe Flash rival
News In particular, Microsoft said the next version of the Adobe Flash rival would support its PlayReady digital rights management technology for offline content. Ahead of a broadcasting conference that starts later this week... [09 Sep 2009]
Give workers a say in corporate IT
Comment However, tech savvy users solving their own IT needs can also create problems for the IT department such as elevated security risks and increased support costs. Don't fear employees' involvement in... [09 Sep 2009]
Want to run iPhone apps on Windows phones?
News Krishnamurti says that while it is currently unlikely that Apple will support a technology that would allow non-Apple applications to run on the iPhone, he believes the company may come around eventually, as seen in its... [03 Sep 2009]
Georgia Institute of Technology Increases Efficiencies and Improves Business Intelligence With Campus Recreation Software
White Paper When Georgia Tech decided to build the new CRC, staff members knew they needed a robust software solution to support the processing of an average of 3,000 students, faculty and staff daily, as well as... [01 Sep 2009]
Reliable HP Server Blades Support VoIP Backbone, Resulting in a Projected 30-Month Return on Investment
White Paper Vancouver-based Teligence is a high-tech success story with a decidedly human touch. Teligence implemented two-site architecture with built-in redundancy to support new Voice-over-IP (VoIP) network and... [28 Aug 2009]
How tech can help your company win business
Comment I've grouped my research findings into four main categories where tech can help businesses grow: customer, analysis, marketing and internal business. The remaining area was about using technology to improve internal... [26 Aug 2009]
No phone, no internet, no electricity: This is no ordinary IT job
News For those who fancy volunteering, the VSO's openings for IT workers fall into two categories; teaching - helping colleges and IT centres to develop curriculums and train existing teachers on using IT, or teaching children and adults how... [25 Aug 2009]
Apple's Snow Leopard: What to expect from the upcoming OS
News Though Apple announced at the Worldwide Developers Conference in June that Snow Leopard would hit stores in September, tech blogs became overly excited when it was rumoured it might be ready to debut on or about 28 August. [17 Aug 2009]
Green shoots? What green shoots? No let up in IT spending freeze
News The Fujitsu research found some signs of encouragement, with the majority of retailers questioned having no plans to cut IT budgets any further and one fifth saying they will increase IT spending this year, investing in... [11 Aug 2009]
New CTO provides Devine inspiration for Yell
News Devine heads up Yell's tech function with responsibility for the development and deployment of Yell’s internal IT systems and the online tech used to support customer and product... [11 Aug 2009]
Vendor Landscape: Web Conferencing; Show Me, Don't Just Tell Me
White Paper Use Info-Tech's Web conferencing vendor landscape to compare vendor and product options. While core Web conferencing features have become commodities, vendors are bringing specialized products to market for training,... [05 Aug 2009]
Underwater robots, Google Moon, edible beetles and ID cards
Photo See what other tech was on show at the event in Cannes here. Atos Origin, the company overseeing the tech for the London 2012 Olympic Games, last month revealed how it's warming up for the competition... [04 Aug 2009]
Rural Britain needs faster, more reliable broadband
Comment Despite hours on the phone to tech support and the installation of new telephone lines and a junction box at the house, the faults persist at my parents' house. Country folk deserve reliable broadband as... [04 Aug 2009]
CIOs, consultants, IT pros: How much are you worth?
News And does the pay of a tech consultant in Scotland compare favourably with the earning clout of one in Wales? Unsurprisingly CIOs in London do best on tech worker pay with an average permanent salary of... [31 Jul 2009]