training
Service Company Handles Escalated Calls Faster, Cuts Labor and Training Costs
White Paper N.E.W. Customer Service Companies (NEW) is one of the world's largest providers of buyer protection programs, extended service plans, and consumer product support. About 1,400 customer service agents are home-based, and NEW needed an... [02 Oct 2009]
Two Global Firms Save More Than $500,000 Through Virtualization and Volume Licensing
White Paper Global training and consulting firm, FranklinCovey Co.and global retailer, FranklinCovey Products, took advantage of a Microsoft Enterprise Agreement and Hyper-V virtualization software to reduce software licensing costs... [02 Oct 2009]
What's New in VMware vCenter Lab Manager 4
White Paper The attendee of this webcast will learn more about the new self-service capabilities for application owners, development and QA, training, and support teams, as well as the new administrative features that simplify IT... [02 Oct 2009]
Solutions Provider Drives Global Growth With Vertical Focus and Partner Channel
White Paper Then, Modus Consult developed a structured, consistent approach to establishing partner relationships, training and enabling partners, and taking vertical solutions to international customers. Modus Consult, a German... [02 Oct 2009]
VMware Training
White Paper Learn how to take advantage of this new technology with VMware training from Global Knowledge. VMware vSphere is the next evolutionary step in IT computing.vSphere dramatically reduces capital and operating costs, and... [01 Oct 2009]
Plain Talk about Training Payment Options
White Paper You know you need training; the trick today is how to pay for it and work it into your demanding schedule. Yet even with today's lean budgets, many IT professionals are getting the valuable training they... [01 Oct 2009]
2008 IT Salary and Skills Report
White Paper Gain insight from over 7,000 IT professionals on topics such as compensation, job satisfaction, certifications, and why they seek training. Learn the top paying industries, job functions, and certifications as they... [01 Oct 2009]
Preparing for and Taking the PMP Certification Exam
White Paper PMP training can be difficult, especially when it comes to knowing the right ways to prepare for and take the PMPĀ® certification exam. In this on-demand seminar, Global Knowledge subject matter expert, Gloria Brown,... [01 Oct 2009]
Voice Architectures and Deployment Models
White Paper This Cisco training white paper explains some of the choices and their pros and cons. As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the... [01 Oct 2009]
Forefront Security for SharePoint Services
White Paper This Microsoft training white paper introduces you to the security aspects of SharePoint. SharePoint is a family of Microsoft technologies that provides a server infrastructure to support collaboration, document storage,... [01 Oct 2009]
CCNA Wireless Certification
White Paper This white paper describes the growing need for this type of certification; what the CCNA Wireless certification and its benefits are; and what pre-requisites, exams, and training are required to get certified. [01 Oct 2009]
ECI Telecom Cuts User Training Time and Cost by 50% With Flexible, Chinese-Language Learning Tool
White Paper ECI Telecom Ltd.implemented Oracle User Productivity Kit, a suite of flexible training and content-development tools available in 21 languages, including Chinese and used the tool's advanced, collaborative design... [01 Oct 2009]
Chery Automobile Cuts Development Training Costs by 80% and Reduces Implementation Expenses by 30%
White Paper Chery Automobile wanted to adopt more efficient application development methodologies, as the existing point-to-point approach was complicated and made maintenance difficult and implement a robust platform to underlie legacy systems. [01 Oct 2009]
VSTEP Implements Sentinel Hardware Keys to Protect Software
White Paper VSTEP is the leading European developer of simulators and virtual training software. Using interactive 3D technology from the computer gaming industry, the company creates training applications and games... [01 Oct 2009]
Best Practices for VMware vCenter Lab Manager 4
White Paper VMware vCenter Lab Manager 4 is the premier management and automation solution for IT administrators who need to support application owners, development and QA, training, and support teams. The attendee of this webcast... [01 Oct 2009]