transactions banking services
Nortel Network Case Study: Lansforsakringar AB
White Paper Lansforsakringar AB decided to look for a self-service contact centre solution that would automate its high-volume transactions. The Lansforsakringar Alliance is one of Sweden's largest financial groups, offering... [11 Jan 2008]
Locking down financial security
Comment Across the Atlantic, non-mandatory guidelines from the US Federal Financial Institutions Examination Council (FFIEC) now also strongly recommend 2FA for web-based banking transactions. Most of the... [24 Dec 2007]
Top 10 financial services stories of the year
News The Faster Payments system was designed to make transactions near real-time. The SE18 postcode (The environs of Woolwich, close to Shooter's Hill - a notorious haunt for highwaymen in the past) was identified as having... [17 Dec 2007]
HP Parallel Library TCP/IP Software
White Paper It is a facilitator of business-to-business transactions. The Internet is revolutionizing every aspect of customer care, banking, stock trading, merchandizing, and marketing. Perhaps less obvious are the... [06 Dec 2007]
Firewall Security Pays Dividends for Arizona Financial Institution
White Paper Arizona State Savings & Credit Union (AZSTCU) was anxious to capitalize on that trend, but not before it could ensure the security of its online transactions and strong protection for its internal network. [31 Aug 2007]
Alliance & Leicester banking on self-service
News The bank said 34 per cent of counter-based card transactions in branches with deposit-taking ATMs have now migrated to the machines, which it said was "improving productivity". A&L said its business... [30 Jul 2007]
Case Study: A European Bank
White Paper To gain consumer acceptance of its Internet banking strategy, the bank wanted to build customer confidence in Web-based financial transactions. Accenture helped a large European bank reengineer its... [19 Jul 2007]
FS industry banking on self-service kiosks
News Branches with self-service technologies can also accommodate 20 per cent more transactions without having to increase the number of tellers they employ, Sprecher said. First Citizens already has 40 per cent of possible... [16 Jul 2007]
VocaLink is born
News VocaLink processes around 90 per cent of UK salaries and 15 per cent of European automated payments, dealing with more than eight billion transactions per year. Mike Hampson, head of financial institutions for... [02 Jul 2007]
Financial Services Firm Delivers Multi-Channel Banking With New, Integrated Platform
White Paper This resulted in increased customer base, increased transactions, and overwhelmingly positive customer feedback. Its new multi-channel platform, built on Microsoft .NET Service-Oriented Architecture, allowed the bank to... [20 Jun 2007]
Financial services CIOs reveal investment priorities
Comment His team is replacing some of the bank's existing systems with what are known in the industry as 'straight through processing' (STP) systems that enable the entire process for capital markets and payment transactions to... [19 Jun 2007]
Integration Helps Nordea Merge Into the Fast Lane
The bank needed to implement the service quickly to reduce the cost of its previous phone-based solution and meet rising demand for convenient electronic transactions. Nordea Banking Group is the largest... [09 Jun 2007]
Integration Helps Nordea Merge Into the Fast Lane
White Paper The bank needed to implement the service quickly to reduce the cost of its previous phone-based solution and meet rising demand for convenient electronic transactions. Nordea Banking Group is the largest... [09 Jun 2007]
Financial services CIOs reveal investment priorities
CIO Analysis His team is replacing some of the bank's existing systems with what are known in the industry as 'straight through processing' (STP) systems that enable the entire process for capital markets and payment transactions to... [06 Jun 2007]
Would you credit it? The debit card turns 20
News According to figures from industry group Apacs, 143 purchases are made with them every second, accounting for 6.8 billion transactions per year. Cunnington said the recent introduction of chip and PIN payments was... [01 Jun 2007]
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