transformation
Integrating SIP Trunks in Enterprise Networks for Next-Generation Unified Communications
White Paper The major benefits of this transformation include gains in both employee productivity and operational efficiencies. The paper introduces the Cisco Unified Border Element, highlighting the features that make it a compelling solution for this far... [03 Jul 2008]
Implementing Service Level Management
White Paper From cultural transformations to implementation of the necessary people, processes, and tools, the transformation usually takes longer than a year. It is no small task to transform from a typical reactive service organization to that of a proactive... [03 Jul 2008]
The Innovation Centre of Excellence
White Paper The pressures of new and changing requirements, legislative mandates, required cost reductions and citizens demanding new or improved services, combined with the complexity of organizational structures and redu ced funding, are forcing the... [03 Jul 2008]
The Right Ring
White Paper The two joined hands to build an HRO organization capitalizing on their respective areas of expertise, BT’s depth of operational experience in HR transaction services and Accenture's abilities in business transformation, development and technology. [03 Jul 2008]
Creating New Capabilities for a New World of Business
White Paper BT turned to Accenture, its long-time consulting partner, to oversee the transformation of its workforce into a nimble, Internet-skilled group that could drive higher levels of business performance. With 108,000 employees and annual sales of more... [03 Jul 2008]
Cisco and the Service Provider IP Next-Generation Network Journey
White Paper These solutions are part of a larger vision - the Cisco IP NGN - encompassing a broad transformation of not only the service provider's network, but its entire business. As intense competition continues to erode their profitability, service... [03 Jul 2008]
Cisco Application and Content Networking System Solution for Network Admission Control Integrated Within a Cisco Router
White Paper These solutions are part of a larger vision - the Cisco IP NGN - encompassing a broad transformation of not only the service provider's network, but its entire business. As intense competition continues to erode their profitability, service... [03 Jul 2008]
CapitalStream Builds New Enterprise Integration Platform
White Paper TIBCO produced the highest overall rating, in each of the three requirements of integration, transformation, and workflow. In the $4 trillion commercial finance industry, CapitalStream provides financial services companies, banks, and financial... [03 Jul 2008]
BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck
White Paper While the convergence and maturation of technologies and methodologies provides opportunities for agility and business transformation, this same convergence introduces new questions of risk surrounding security, inefficiencies, disruptions, and... [02 Jul 2008]
SOA: The Architecture of Choice for Demand-Driven Retail
White Paper Retail is undergoing a massive transformation, driven by unprecedented customer expectations of instant and personalized response. To compete in a global marketplace with intensified competition, it is no longer sufficient to maintain high levels... [02 Jul 2008]
Integrating e-ID Into Next Generation eCitizen Services
White Paper Government transformation is on the crest of a wave. This whitepaper examines both the high level issues around e-ID and the importance of an Service-Oriented Architecture (SOA) in addressing the challenges driving the delivery of services based on... [02 Jul 2008]
Emirates Post Replaces Point-of-Service Application to Support Courier Expansion
White Paper To aid this transformation, Emirates Post chose Microsoft .NET technology to replace its existing point-of-service application. Emirates Post, whose core business is postal services, has transformed itself into a diversified commercial entity... [02 Jul 2008]
Communication Trends and the On-Demand Organization
White Paper Technology deployment plays a key role in transformation to being on demand, but the transformation also requires organizational change and new communication patterns at all levels. IBM has defined and popularized the notion of eBusiness on demand... [01 Jul 2008]
Architecting on Demand Solutions, Part 2: Use the Enterprise Service Bus to Connect Disparate Applications
White Paper The Enterprise Service Bus provides connectivity and the transformation and routing of messages, as well as enables the use of multiple protocols. This paper examines a number of Enterprise Service Bus patterns that one sees in today's products. [01 Jul 2008]
Avaya Case Study: Avon Colombia
White Paper Their communications system needed a transformation in order to care for the high volume of calls. Avon Colombia was born in Medellin, the second most populated city in Colombia, South America, where it is dedicated to the development and... [01 Jul 2008]
