unified communications
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NEC Unified Solutions, Inc. Standardizes Data Across Multiple Sales Channels With Hosted Solution
White Paper NEC Unified Solutions implemented Oracle CRM On Demand in 45 days to consolidate data to gain a single view of its communications solutions customers across the global organization using PeopleSoft... [02 Oct 2009]
Cisco Unified Communications: Unifying Communications Infrastructure
White Paper Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications... [01 Oct 2009]
Integrating the Cisco Unified Presence Server in Your Unified Communications Network
White Paper In this white paper, we will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution (CUPS) version 7.0. [01 Oct 2009]
Building a Home Lab Environment for Cisco Unified Communications
White Paper An IP Telephony home lab setup will allow you to test new versions of software and features, in addition to learning the core competencies of the call routing and IP phone administration. This white paper will provide the knowledge you... [01 Oct 2009]
Unified Messaging and Unified Communications
White Paper Unified Communications is really communications awareness, combined with speed and minimal interruption. All the major manufactures of VOIP systems are executing their respective... [01 Oct 2009]
VoIP Phone Hardening - Part 1
White Paper There has been a significant increase in the number of companies choosing to deploy Cisco Unified Communications when phasing out their traditional time division multiplexed (TDM)-based systems. This... [01 Oct 2009]
Cisco IP Phone Features
White Paper This white paper will cover various features in Cisco Unified Communications Manager (CUCM) controlled via softkeys that are not enabled by default. Cisco IP Phone features are controlled via softkeys. [01 Oct 2009]
Customer Support Improved Via Convenient Identification and Authorisation of Avaya Technicians
White Paper Avaya deployed VeriSign Managed Public Key Infrastructure (MPKI) Services and VeriSign Unified Authentication (UA) with VeriSign Multipurpose Next-Generation Tokens. A recognised world leader in secure Internet Protocol... [30 Sep 2009]
Padmasree Warrior
AS Profile At Cisco Warrior is involved with unified communications and use of ICT to cut carbon emissions. Cisco's Unified Computing strategy is highly disruptive to existing datacentre players... [29 Sep 2009]
The Power of Connections
White Paper To help employees reach the resources they need, many companies are turning to unified communications, which brings together all voice and data communications on a single network.... [28 Sep 2009]
Beyond CRM: How to improve customer interactions
Comment All this points to an overwhelming strategic need to develop a co-ordinated, unified customer communications management (CCM) strategy. CCM can be either a suite of products or a unified... [25 Sep 2009]
BSA LifeStructures Boosts Collaboration, Responsiveness to Customers with Unified Communications
White Paper The company deployed a communications solution using Microsoft® Office Communications Server 2007, Office Communicator 2007, Exchange Server 2007 with Unified Messaging, and LifeCam web... [24 Sep 2009]
Cadence Design Systems - Unified Communications
White Paper With Nortel Unified Communications, Cadence has been able to expand their business, especially the ability to communicate and collaborate on global projects. Cadence Design Systems is a global leader in... [19 Sep 2009]
Moving 4ward With Unified Communications
White Paper Based in Hong Kong, 4ward is a hosting company specializing in IT, telephony and unified communications.ward employees are highly mobile, and they needed the flexibility to use either their desk phone or... [19 Sep 2009]
World-Leading IPC Service Provider Boosts Productivity and Improves Customer Service With Enhanced Network
White Paper After surveying various options, Advantech decided to implement Nortel's Contact Center and Unified Communications solutions. There was a need of a faster and smoother communications... [19 Sep 2009]
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