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The Business Case for VoIP Collaboration
White Paper This webcast features insight and best practices from Nemertes analyst Melanie Turek; Financial Perspectives Planning Services IT Director Rich Bertone; and ShoreTel's Jeff Ridley. VoIP collaboration... [02 Apr 2008]
Voice over IP and Productivity: How IP Telephony Enables Experts and Support Staff to Be Seemingly Everywhere at Once
White Paper VoIP makes location independence a reality, as specialists and support staff appear to be seemingly everywhere at once, providing a local touch and enabling human resource optimization. This white paper details the... [02 Apr 2008]
Unified Communications Pocket Guide
White Paper VoIP technologies and standards This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and... [02 Apr 2008]
Ranking IP Telephony Vendors: TCO Insights from Nemertes Research
White Paper Conducted independently and without vendor sponsorship, Nemertes' study is based on interviews with more than 120 IT executives who rated VoIP vendors in nine critical areas. Now available on demand, this TechRepublic... [13 Dec 2007]
Simplifying VoIP Deployment and Management
White Paper This premium editorial content is underwritten by Shoretel. Worldwide sales of IP telephony equipment are on the rise thanks to VoIP's promise of reduced costs, increased productivity and state of the... [09 Nov 2004]
The hidden capabilities of VoIP
White Paper This Audiocast illustrates some of the lesser-known but valuable features of VoIP that can increase collaboration and productivity. Many organizations are attracted to Voice Over IP for a variety of reasons, such as its... [01 Nov 2004]
