voip voice
RSS voip voiceCalifornia Superior Court Switches to VoIP to Improve Service and Cut Costs
White Paper After thoroughly reviewing its options for replacing an aging Ericsson PBX-based telephone system with a new VoIP solution, the Superior Court of California, County of Monterey, ultimately partnered with ShoreTel for its IP telephony needs. [14 Jul 2008]
Unified Communications Pocket Guide
White Paper VoIP technologies and standards This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and management of a Unified... [14 Jul 2008]
Liberty Hardware Switches to VoIP, Saves Over $211,000 in First Year Alone
White Paper After thoroughly researching VoIP solutions from Avaya, Cisco, and ShoreTel, Liberty selected the ShoreTel system for its ease of administration, cost-effectiveness, and architectural flexibility. Download this eye-opening case study to read about... [14 Jul 2008]
IP Telephony Executive Guide 2007
White Paper Develop a VoIP disaster recovery strategy Assess your IP infrastructure's readiness for voice If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will help. [14 Jul 2008]
Anthony & Sylvan Pools Takes the Plunge with VoIP
White Paper With its rapid growth and increasing communications costs, Anthony & Sylvan started looking at VoIP solutions. The ShoreTel solution unified the 50-site company so everybody is on the same phone and voice mail system, employees enjoy four-digit... [14 Jul 2008]
Voice over IP and Productivity: How IP Telephony Enables Experts and Support Staff to Be Seemingly Everywhere at Once
White Paper VoIP makes location independence a reality, as specialists and support staff appear to be seemingly everywhere at once, providing a local touch and enabling human resource optimization. This white paper details the VoIP productivity phenomenon and... [14 Jul 2008]
Network World Special Report on VoIP
White Paper IP telephony allows you to marry your voice and data networks, eliminating duplicate costs, headaches and hassle, not to mention traditional PBX leases, per-minute toll charges and more. This year more than 50% of all PBX systems sold are IP PBXs. [14 Jul 2008]
VoIP Hits the Bull's Eye for Sporting Goods Supplier's Call Center
White Paper They needed a voice system that didn't require dedicated bandwidth, would improve call routing to call center reps, and lower overall telecom costs. McKenzie Sports was experiencing steady growth by acquiring companies and adding facilities. [14 Jul 2008]
Network Readiness For VoIP
White Paper Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but delivering a high quality voice service takes more than just buying the latest IP telephony equipment. [14 Jul 2008]
NetVanta 1335 Brings Added Security and Wireless Connectivity to Convenience Stores
White Paper Wireless networking was needed as well as future support for Voice over IP (VoIP). As a result WESCO was able to complete their network upgrade with added security and the ability to transition to VoIP in the future, for added cost savings. [11 Jul 2008]
Millfield Partnership Ltd Cuts Its Phone Bill Costs by Over £300,000 With Tiscali Business Services' Solution
White Paper Millfield wanted to implement a Virtual Private Network (VPN) to enable Voice over IP (VoIP) technology and a more reliable infrastructure. Millfield deployed Tiscali for its solution and implemented a VPN that used Multi-Protocol Label Switching... [11 Jul 2008]
Fortinet Case Study: Korean Information Service Corporation (KOIS)
White Paper KOIS wanted to replace ISDN connections with high-speed, Internet-based ADSL connections and to build a VoIP VPN to transmit voice and data communication between the call center and telecommuters. After regular business hours, Korean Information... [11 Jul 2008]
Connecting MPLS Voice VPNs: Enabling the Secure Interconnection of Inter-Enterprise VoIP
White Paper MPLS Virtual Private Networks (VPNs) are among the hottest technologies offered today by service providers for the secure transport of data, voice and multi-media services within a geographically dispersed enterprise network. [10 Jul 2008]
Firewall-Friendly VoIP Secure Gateway and VoIP Security Issues
White Paper IP telephony services using VoIP (Voice over Internet Protocol) technologies have rapidly spread over the last several years. However, interoperation of an IP-PBX (Private Branch eXchange) service and a consumer IP telephony service has not yet... [10 Jul 2008]
MultiProtocol Label Switching Applications for Broadband Services
White Paper For residential users, broadband network operators are looking to Voice over IP (VoIP), tiered data services and support for multiple service providers to grow their revenue streams in Open Access environments. [10 Jul 2008]
