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Marc Benioff
AS Profile During the past year, Salesforce.com has announced a variety of new initiatives, including tie-ups with Amazon, Facebook, Google and Twitter, as well as the ability for businesses to build external websites on its... [29 Sep 2009]
Erik Huggers
AS Profile Prior to joining the BBC, Dutch-born Huggers helped launch Microsoft's MSN websites in the Benelux countries before leading the company's Windows Media Technologies business development in Europe. Since becoming director... [29 Sep 2009]
Beyond CRM: How to improve customer interactions
Comment Customers, faced with a dizzying array of products and services, expect customised offerings and personalisation from their suppliers across all channels whether email, websites, SMS, social networks, traditional mail... [25 Sep 2009]
Toptable books in new CTO
News The company already operates in 14 countries with 61 food websites. Online restaurant booking company Toptable has appointed a new chief technology officer to develop technology to support the company's expansion. [23 Sep 2009]
Facebook adds Nielsen to friends for ads
News But the product "will expand to other websites" eventually, Burbank said. As part of the Advertising Week festivities in New York, Facebook chief operating officer Sheryl Sandberg is slated to make a marketing-related... [22 Sep 2009]
Photos: Inside the RSA cybercrime war room
Photo RSA and its ISP and internet gateway partners look for evidence of Trojan attacks on malicious websites, fraudster chat rooms and by scanning emails. The engineer will find out the IP address of the machines being used... [18 Sep 2009]
Scammers pose as banks in live chat hack
News Meanwhile, the "chat-in-the-middle" phishing attack, as RSA has dubbed it, is being hosted on a fast flux network that criminals pay to use that hosts malicious websites and other tools for online scams. [18 Sep 2009]
Why malware writers are turning to open source
News Limbo's popularity continues to slump, despite numerous features in the basic version that allow criminals to add extra fields for PIN numbers into fake banking websites and capture the keystrokes and the files saved on... [18 Sep 2009]
Google's DoubleClick revamp wants ads to say it in pictures
News Display ads - banners or image-based ads - haven't produced the same return that search text ads have to this point but are still an important part of most websites. Having conquered the web's text-based ad market,... [18 Sep 2009]
Hackers target fake ads to steal IDs
News The problem really is with websites handing over control of some of their content to third parties. Instead of hacking into major online sites to embed malware, malicious hackers are going in through the front door by... [16 Sep 2009]
Beyond Web Analytics - A New Generation of Customer Experience Analytics: Increasing Sales Revenue and Improving Service by Gaining Actionable Multi-Channel Intelligence
White Paper Organisations recognise that understanding how their customers and prospects interact with their websites, together with all other touchpoints such as call centres and face-to-face interactions, plays a vital role in... [16 Sep 2009]
Give workers a say in corporate IT
Comment This can include automated discovery of devices and software through asset management and monitoring of network activity to track websites and online services being accessed. Just learn to manage it appropriately. [09 Sep 2009]
Microsoft IIS flaw being exploited in attacks
News A vulnerability in Microsoft's software for housing websites is now being used for "limited attacks" on the servers it's running on, the company said on Friday. Microsoft disclosed the Internet Information Services (IIS)... [07 Sep 2009]
Cisco and EMC planning to partner up and go after large datacentres
News It has also recently launched a hosted web service it calls Eos that allows media and entertainment companies to create, manage, and grow online communities by providing tools to create websites. Networking giant Cisco... [04 Sep 2009]
Want to run iPhone apps on Windows phones?
News This gives you the ability to visit websites that Apple's Safari doesn't render properly," said Wyse's chief marketing and strategy officer Jeff McNaught. VMware is in the early stages of embedding its technology in a... [03 Sep 2009]
