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silicon.com > White Papers

Moving IT Asset Management From Chaos to Value: Five Stage Process for Evolving IT Asset Management

Moving IT Asset Management From Chaos to Value: Five Stage Process for Evolving IT Asset Management

Caught between cost and compliance, service levels and outsourcers, IT organizations must take a step back and fully eva Read more

Mar 17, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Creating Predictable IT Strategies in an Unpredictable Business Climate

Creating Predictable IT Strategies in an Unpredictable Business Climate

Typical IT approaches to meet business needs have focused on fast-deployment, capital-intensive infrastructure investmen Read more

Mar 18, 2009

silicon.com > White Papers > IT Management > IT Infrastructure

ITIL V3: Making Business Services Serve the Business

ITIL V3: Making Business Services Serve the Business

The Information Technology Infrastructure Library (ITIL) is a collection of information technology best practices, publi Read more

Mar 18, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Attaining Sarbanes-Oxley Compliance

Attaining Sarbanes-Oxley Compliance

Hewlett-Packardÿ¿s IT Service Management Reference Model and the HP OpenView line of products are built on ITIL standa Read more

Mar 18, 2009

silicon.com > White Papers

Forrester Report--Raising the Bar for ITIL and CMDB Implementations

Forrester Report--Raising the Bar for ITIL and CMDB Implementations

Demand for better control of the production side of IT has driven the demand for best practices ÿ¿ and for the tools t Read more

Mar 18, 2009

silicon.com > White Papers > IT Management > IT Infrastructure

IBM Maximo IT asset management solutions in the financial services industry

IBM Maximo IT asset management solutions in the financial services industry

Financial services companies face an array of demanding and ongoing challenges, including global competition, mergers, a Read more

Mar 18, 2009

silicon.com > White Papers > Security > Security Administration

IBM Service Management and MRO Software Maximo -- synergies, convergence and roadmap

IBM Service Management and MRO Software Maximo -- synergies, convergence and roadmap

Today's enterprises are faced with the management of increasingly complex IT environments, an issue that IBM addresses w Read more

Mar 18, 2009

silicon.com > White Papers

Top 10 Misconceptions about Problem Management and Incident Resolution

Top 10 Misconceptions about Problem Management and Incident Resolution

A fresh look at the current generation of automated problem resolution software reveals that the rules have changed. The Read more

Mar 18, 2009

silicon.com > White Papers

IT Process and Problem/Incident Management

IT Process and Problem/Incident Management

How does your organization improve incident and problem management for business-critical applications while improving se Read more

Mar 18, 2009

silicon.com > White Papers

Managing IT Assets as Performing Contributors to Service Value

Managing IT Assets as Performing Contributors to Service Value

Learn how asset management helps you optimize your IT asset portfolio against business service requirements and lower co Read more

Mar 18, 2009

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