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silicon.com > White Papers > Software and Web Development > Software Development Tools

An International Airline Reduces Costs of Aircraft Parking and Engine Maintenance Through Smarter Scheduling

An International Airline Reduces Costs of Aircraft Parking and Engine Maintenance Through Smarter Scheduling

The airline wanted to reduce costs by making the processes of assigning aircraft to parking slots and scheduling engine Read more

Jun 11, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Avaya Case Study: Mas Cerca Call Center

Avaya Case Study: Mas Cerca Call Center

Mas Cerca Call Center, a successful South American company with more than 20 years experience in the outsourcing and tel Read more

Jun 11, 2008

silicon.com > White Papers > Software and Web Development > Internet and Web

Enterprise Transformation and Network Architecture: Constructing a Platform for Business Value Acceleration

Enterprise Transformation and Network Architecture: Constructing a Platform for Business Value Acceleration

Whether the company is being strongly affected by globalization, outsourcing, private equity competition, increased regu Read more

Jun 13, 2008

silicon.com > White Papers > Networking and Communications > LAN - WAN

Regaining MPLS VPN WAN Visibility With Route Analytics

Regaining MPLS VPN WAN Visibility With Route Analytics

Increasing numbers of enterprises are outsourcing their backbone WAN connectivity to MPLS VPN service providers. MPLS VP Read more

Jun 25, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

SOA Revolutionizes Popular Swiss Banking Platform

SOA Revolutionizes Popular Swiss Banking Platform

RTC is a bank outsourcing company with a successful track record over 30 years. The comprehensive banking solution IBIS Read more

Jul 3, 2008

silicon.com > White Papers

Enterprise Service Automation: Effective Management in the new Service Economy

Enterprise Service Automation: Effective Management in the new Service Economy

The movement toward a service economy is evident in just about every market sector, from technology companies selling Read more

Jul 16, 2008

silicon.com > White Papers > Networking and Communications > Network Management

Heuristics for Scheduling Virtual Machines for Improving QoS in Public Computing Utilities

Heuristics for Scheduling Virtual Machines for Improving QoS in Public Computing Utilities

Computing utilities based on Virtual Machines (VMs) migrating among distributed computing resources are becoming increas Read more

Jul 18, 2008

silicon.com > White Papers > Networking and Communications > LAN - WAN

WAN Monitoring Whitepaper

WAN Monitoring Whitepaper

Companies expand to multiple cities, countries, and planets driven by factors such as outsourcing, making WAN links the Read more

Aug 4, 2008

silicon.com > White Papers

Nearshoring to Atlantic Canada, Is It the Smart Alternative to Offshore Outsourcing to India?

Nearshoring to Atlantic Canada, Is It the Smart Alternative to Offshore Outsourcing to India?

This paper analyses the growth of offshore outsourcing from the US and the value it delivers to client. It shows how suc Read more

Sep 2, 2008

silicon.com > White Papers

AMR Research Alert: Rethinking Core Competencies

AMR Research Alert: Rethinking Core Competencies

In this thought-provoking article from AMR Research, author Bruce Richardson discusses recent trends in the Resea Read more

Sep 2, 2008