24-hour
Leading Pay-TV Company Runs One of Europe's Largest IP-Based Call Centers With SAP Software
White Paper It also provides a 24-hour hotline to ensure customers get answers right away to all technical and general queries. Germany and Austria's leading pay-TV company, Premiere AG, handles around 17 million... [09 Feb 2008]
Northern Ireland police brings IT under one roof
News The contract will include a 24-hour support desk as well as the maintenance and servicing of more than 8,000 PCs and laptops crucial to day-to-day work of the police staff. The Police Service of Northern... [06 Feb 2008]
Vodafone cuts mobile broadband prices
News Russia, along with Australia, Japan, New Zealand and the US can roam for £9.99 per 24-hour session. But the 50 per cent price will only run for a limited 'promotional period'. The list from A to Z Click... [01 Feb 2008]
Reducing Security Administration Time by 60 Percent for More Efficient City Government With Symantec and Novacoast
White Paper The IT staff worked 24-hour days, creating scripts and batch files to respond to new threats. Fending off viruses and other malware was straining IT resources at the City of Aurora, Colorado. The... [18 Jan 2008]
Plexus Monitors Worldwide SQL Server Enterprise Using a PDA
White Paper Furthermore, with a 3-hour roundtrip commute, Tom was frequently on the road when problems occurred. Founded in 1980, Plexus Industries provides custom electronic design, development, and manufacturing services for... [15 Jan 2008]
Innovative School Builds on Excellence, Delivering 24-Hour Access to Students, Parents, and Governors
White Paper Coopers Technology College has a mission to deliver a culture of education that prepares young people to face the challenges of the 21st century. This is achieved by addressing students' diverse learning styles, needs, and interests... [11 Jan 2008]
Ford Empowers Its 24-Hour Business With a Converged Network
White Paper For almost 50 years, Ford Otosan has distinguished itself as one of Turkey's largest car manufacturers. It produces over 200,000 vans and minibuses for export and domestic sale every year. The company wanted to provide one of Turkey's... [11 Jan 2008]
SMS reminders help NHS tackle forgetful patients
Case Study The search can be done and sent within about 15 minutes, whereas if you're targeting about 200 patients for a particular campaign you've got to type up the original letter, mail merger it with all the 200 names, fold it up, stamp it, put... [07 Jan 2008]
Command tech to save firefighters' lives
News Berkshire Fire and Rescue deputy commander Olaf Baars said the "cost effective" system could shave up to an hour off the time it takes for a command unit to get to grips with a complex incident, an efficiency he said... [04 Jan 2008]
Virtualisation cuts carbon and servers
Comment Nick Carr, marketing manager at open source software firm Red Hat, points to the True TCO Calculator spreadsheet at the Uptime Institute, which includes multiple criteria affecting the ultimate kilowatt hour (kWh) count... [21 Dec 2007]
Healthcare Trust Delivers Urgent Services Faster With Secure Remote Access
White Paper A team of eight radiologists at Essex Rivers Healthcare NHS Trust deliver a 24-hour on-call service. Until recently, they were unable to access patient x-rays from their homes and, consequently, spent a... [19 Dec 2007]
Top 10 skills stories of the year
News The need for the UK to upskill in order to compete in a "24-hour, global economy" was a recurring message from government. Tech skills issues were never far from the headlines in 2007. Age-old debates... [17 Dec 2007]
easyJet outsources helpdesk support
News The primary driver of the deal is to migrate IT support from business hours to a 24-hour, seven days per week, (24/7) operation. easyJet has outsourced its IT helpdesk support to the IT... [14 Dec 2007]
Cisco Networking Academy Students Deliver the Benefits of a Wireless School Network in England
White Paper What was abundantly clear throughout the Action Zone was the need to improve the accessibility and connectivity to networks and to continue to increase network bandwidth, in order to benefit from the growing importance of the Internet as... [03 Dec 2007]
PICC Life Insurance Ensures 24-Hour Availability for Core Business System
Headquartered in Beijing, PICC Life Insurance Company Limited provides a range of life insurance products. The company wanted to select a stable, expandable, and high performing platform to run core business system. [03 Nov 2007]