CRM
RSS CRMLarge Nonprofit Cuts Development Time by 300 Percent Using xRM
White Paper The Arbor Day Foundation opted to take advantage of the xRM application platform layer that underpins Microsoft Dynamics CRM to rapidly develop and deploy customized relational applications for its many conservation... [02 Oct 2009]
Identikey Server 3.1: Strong Authentication Solution for On-Demand Applications and SaaS
White Paper Market reports indicate the highest "On-Demand" model adoption rates for CRM, HR, and Collaboration applications. Software deployments are shifting from a traditional approach where programs are installed on individual... [02 Oct 2009]
Accelerating Information System Interoperability for Secured Business Processes Automation
White Paper They are challenged to achieve these goals because their information systems, such as HR, ERP, CRM, finance, and sales were not designed to provide the secure interoperability required for automating business processes. [02 Oct 2009]
Steelcase Werndl AG Raises Efficiency and Profitability at With Customer Relationship Management Solution
White Paper Steelcase Werndl AG wanted to make Customer Relationship Management (CRM) data available ad hoc for European branch offices and enable the exchange of data from multiple divisions and other systems. Steelcase Werndl AG... [01 Oct 2009]
The IGEPA Group Improves Quality of Service With Access to Accurate, Up-to-Date Customer Information
White Paper The IGEPA Group wanted to replace the company's legacy Customer Relationship Management (CRM) solution to meet the growing demands of the group's day-to-day business activities and integrate the new CRM... [01 Oct 2009]
SimplexGrinnell Extends Field Service Capabilities by Upgrading to Oracle E-Business Suite Release 12
White Paper SimplexGrinnell wanted to maintain support for the company's Customer Relationship Management (CRM) applications to facilitate field service support to customers and optimize field service technician dispatching and... [01 Oct 2009]
Sabre Holdings Increases Customer Insight and Service Efficiency in Its Sabre Travel Network Business Unit
White Paper Sabre Holdings wanted to create a single repository of accurate and up-to-date customer information to improve sales and customer service and consolidate previously disparate Customer Relationship Management (CRM)... [01 Oct 2009]
Verigy Ltd. Accelerates Sales Forecasting and Streamlines the Supply Chain
White Paper It needed to implement an easy to use Customer Relationship Management (CRM) system that would help improve sales forecasting capability. Verigy improved sales forecasting accuracy by an estimated 25% with Oracle... [01 Oct 2009]
Marc Benioff
AS Profile As head of Salesforce.com, the software-as-a-service CRM company he founded 10 years ago, Marc Benioff is one of the longest serving evangelists of software delivered over the internet. Benioff has risen up the rankings... [29 Sep 2009]
Larry Ellison
AS Profile Ellison's influence also extends beyond Oracle, being as he is the majority shareholder of CRM and ERP software-as-a-service provider, NetSuite. As CEO of Oracle, Ellison hasn't made it onto the Agenda Setters list as... [29 Sep 2009]
Yankee Group: Software as a Service Dramatically Improves CRM Success
White Paper This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can overcome user reluctance and... [28 Sep 2009]
CRM Your Salespeople Will Love
White Paper CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all management levels are crucial to the success of any... [28 Sep 2009]
Seven Tips for Profiting from Lean Times with CRM
White Paper With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing... [28 Sep 2009]
Choosing the Best CRM for Your Organization
White Paper CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations the power to fine-tune CRM... [28 Sep 2009]
Differentiate Your Company with Complete CRM
White Paper This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing... [28 Sep 2009]
