India
RSS India4,000 Indian jobs go as BT brings call centre work back to UK
News BT is cutting its call centre workforce in India by 4,000 and bringing some of the work back to the UK, the telco confirmed today. BT will still have call centre operations in India and will continue to... [16 Jul 2009]
O2 does free Twitter SMS alerts
News In August 2008 however the start-up suspended the service in the UK, citing a lack of "sustainable billing rates" with mobile operators and therefore a disproportionate cost in operating the service here, although it's still available in... [14 Jul 2009]
Naked CIO: Speak up for British jobs
Comment The government seems to be blinded by imperial Victorian ideals, believing that India and China are part of that long lost British Empire. Government to offshore more IT jobs? The Naked CIO says it's time to stop this... [14 Jul 2009]
BPO - The India Advantage
White Paper It all started in the early 1990s, when business process outsourcing in India was mainly associated with medical transcription. This white paper will try to do just that, i.e.uncover the real strengths that... [14 Jul 2009]
Five Steps to Secure Outsourced Application Development
White Paper At the same time, over $50 billion in custom code is being developed in locations such as India, China, and Eastern Europe as many businesses have rushed to take advantage of cost savings and flexibility to gain a... [14 Jul 2009]
Naked CIO: The board must follow corporate policy
Comment It is nether practical or cost effective for organisations to develop locally when China, India, the US and many of our European neighbours have much better incentive programs to support technology businesses. [06 Jul 2009]
Research Study of Captives in India and China: A Majority of Parent Organizations Also Rely on Third-Party Relationships
White Paper The scope of research included captive centers in India and China. The study unearthed rich data on captives - organizations adopt a portfolio approach to outsourcing, where captive centers are accompanied by strong... [04 Jul 2009]
iPhone 3.0, holograms and the shed birthplace of Silicon Valley
Photo Photo credit: Stephen Shankland/CNET silicon.com columnist Saritha Rai recently visited a giant training centre run by India's second-largest outsourcing company, Infosys Technologies, in Mysore, a three-hour drive from... [03 Jul 2009]
Orange launches managed videoconferencing
News The concierge service will initially operate from Mauritius, with further contact centres planned in France, India and Egypt. Orange Business Services (OBS) has launched the pilot of a managed videoconferencing service... [03 Jul 2009]
Apple bonanza, crime breathalysers and broadband tax
News Turning to India, the country's outsourcing industry is using education to maintain its edge in the global recession. Meanwhile India outsourcer Satyam revealed that UK customers are beginning to spend... [02 Jul 2009]
Ramco Systems Case Study: SIP Academy India
White Paper SIP Academy India Pvt. Ltd.is a children skill development organization headquartered in Chennai, India. SIP Academy relied on weekly sales report sent by the area partners to know about the performance... [27 Jun 2009]
Ramco Systems Case Study: Trading Business
White Paper The trading arm of a highly reputed business conglomerate (pioneers and market leaders in several fields with over 40 manufacturing operations across 12 states in India) based in Chennai was using a FoxPro-based legacy... [27 Jun 2009]
Ramco Systems Case Study: SEZ Project
White Paper The company is the largest private sector multi-product SEZ in South India and is expected to take 3-4 years which could see a collective investment of over Rs 18,000 crore from companies locating there and the creation... [27 Jun 2009]
Whitehall IT to pack its bags for pastures new?
News The joint venture provides back office services to more than 100 trusts and offshores about 60 per cent of its work to India. With predictions that a £50bn cut in public services spending is needed by 2020, senior... [24 Jun 2009]
Indian outsourcing trainees feel heat of recession
Comment But India's higher education system can be outdated and out-of-sync with the hiring demands of multinational companies. It is the sprawling training centre of India's second-largest outsourcing company,... [23 Jun 2009]
