Norwich Union
RSS Norwich UnionNorwich Union axes 321 call centre jobs
News Norwich Union is to axe 321 jobs as it closes its customer services centre in Liverpool. The centre, which handles calls for Norwich Union Direct, is set to close by... [26 Jul 2006]
Leader: Who's afraid to say the 'o' word?
Leader Unsurprisingly, the account of Sean Egan from Aviva, owned by Norwich Union, was a positive one. There is an embarrassing silence when it comes to frank discussion about the pros and cons of outsourcing... [18 Oct 2005]
How Aviva bet big on India
Case Study When Norwich Union announced its offshoring plans at the end of 2003 there was an outcry. The mainstream media notched it up as another sell out by a historic British brand and there were fears customer... [18 Oct 2005]
Re:Viewing 2004: Outsourcing and offshoring
News The topic rumbled on with some major UK financial services institutions, including Norwich Union, Royal & SunAlliance and Lloyds TSB, announcing they would be moving thousands of jobs overseas over the... [22 Dec 2004]
5 years ago: Marks & Spencer to sell cars online
News Oneswoop.com, as of April this year, is now part of Norwich Union and around half of the others are also still doing business. 26.10.99 A European web start-up has received high-profile backing from... [26 Oct 2004]
Norwich Union to offshore nearly 1,000 jobs
News The UK's largest insurance firm Norwich Union is expanding its offshoring plans by moving almost 1,000 jobs to India and Sri Lanka over the next year. The move will lead to the loss of 150 jobs but... [23 Sep 2004]
Norwich Union cuts 700 IT jobs
News UK insurance firm Norwich Union is to axe 700 staff and 250 contractors from its Life unit in a cost-cutting restructure that will see some of the work outsourced offshore. Norwich... [09 Jun 2004]
The Executive Question: Would you do anything for economic growth?
Comment Amicus is also working with the National Union of Students to put commercial pressure on companies such as BA, HSBC and Norwich Union who are seen as guilty parties. But it’s also... [03 Mar 2004]
Leader: Offshoring is about more than bad PR
Leader When we broke the story last December of Barclays sending some application development work to India, it was notable because it became apparent a statement was due to be released a couple of weeks earlier, only the flak caught by Aviva's... [20 Jan 2004]
CIO Jury: Offshoring gets thumbs down as hype faces "readjustment"
News Ian Butterworth, director of central services at Norwich Union, said outsourcing jobs overseas will not suit every organisation despite the "skill and cost advantages". Ian Butterworth, Director of... [15 Jan 2004]
Re:Viewing 2003: Outsourcing... and India
News Despite that many companies decided India was the place for them and 2003 saw major offshore outsourcing deals with Barclays close to signing a deal with Accenture that could see hundreds of software development jobs going to India,... [23 Dec 2003]
Leader: Outsourcing ends year on a high
Leader Recent deals include insurance group Aviva's decision to ship 2,500 Norwich Union jobs to India next year, and silicon.com's discovery this week of Barclays' plans to move hundreds of jobs to India as... [18 Dec 2003]
Exclusive: Barclays nears £450m offshore outsourcing deal with Accenture
News Earlier this month insurance group Aviva angered the union Amicus when it announced it will move 2,500 jobs from Norwich Union to India during 2004. Financial services... [17 Dec 2003]
Offshoring call centres to India risks UK customer backlash
News The move to offshored facilities is now a well-documented one, with insurance group Aviva, owner of Norwich Union, revealing yesterday it will send 2,500 jobs to India. Companies that outsource call... [03 Dec 2003]
2,500 Norwich Union jobs moved to India
News Norwich Union is to send 2,500 jobs offshore to India next year in a move that could lead to the loss of hundreds of IT jobs at the insurance firm. Aviva, which trades in the UK as... [02 Dec 2003]
