british airways terminal
Paul Coby
CIO Profile The next challenge for Coby and BA is streamlining the back-office systems and the massive new Terminal 5 at London's Heathrow Airport, which BA will occupy from spring 2008. What they say about him: "A real statesman and valued spokesman for the... [06 Jun 2007]
BA launches graduate IT recruitment drive
News British Airways is trying to recruit some of the country's top graduates for a new 'IT Professional Programme' at the airline. He said in a statement: "Individuals who have the ability to use technology to solve problems in business and public... [23 Feb 2007]
BA chief exec backs "lean" tech future
News British Airways (BA) is borrowing a manufacturing concept originally developed by Toyota for the automotive sector in the 1970s to make its technology more "lean" for the future. Walsh said one of the company's IT priorities over the coming year... [18 Oct 2006]
BA CIO: 'Terminal 5 tech will revolutionise air travel'
News Paul Coby, CIO of British Airways, has told silicon.com the opening of Heathrow Terminal 5 will signify the coming of age of BA and the completion of its transformation from a company that has been accused in the past of playing catch-up with more... [21 Sep 2006]
British Airways to axe half of senior IT managers
News British Airways is to cut half of its senior IT management and a third of its middle IT management as part of continued pressure to reduce costs by new CEO Willie Walsh. BA's move to Heathrow's new Terminal 5 is also still firmly on track and Coby... [19 May 2006]
British Airways moves towards online check-in
News British Airways (BA) is to scrap traditional check-in desks for passengers on UK domestic flights from the end of next month as part of its continued investment in automated check-in systems. The move is BA's first step towards simplifying... [21 Mar 2006]
BA plans online upgrade in £450m cost-cutting drive
News British Airways (BA) is planning to upgrade its ba.com website and increase the use of self-service check-in as part of a £200m investment aimed at slashing the airline's costs by £450m. Further savings will come from new processes introduced ahead... [10 Mar 2006]
Airport iris-scan system rollout extended
News And British Airways government affairs manager Jim Forster added in a statement: "Iris recognition will complement other BA initiatives such as check-in online and print your own boarding card from home which substantially reduces the amount of... [10 Mar 2006]
BA profits boosted by cuts in IT spend
News A company-wide cost-cutting programme has helped British Airways boost its end-of-year profits by a third, with cuts in IT spend playing a key part. BA's outgoing CEO, Rod Eddington, said the airline's focus is now on preparing for the move to... [13 May 2005]
RFID tags could slash airlines' $1bn lost luggage bill
News British Airways (BA) currently has no plans to ditch the bar-coded bag tags but a spokesman said it is watching the Hong Kong trial closely with the potential use of the RFID tags at the new Terminal Five at Heathrow in mind. [23 Feb 2005]
BA ups IT investment to £85m
News British Airways has reaffirmed its commitment to increasing investment in IT despite continuing pressure to cut costs across the airline. Work is also progressing on the new Terminal Five at Heathrow, where BA will switch all its Heathrow flights... [08 Sep 2004]
Virus update: Sasser grounds BA as hype takes hold
News But closer to home the biggest victim so far has been British Airways, which lost the use of around half its check-in desk computers at Heathrow's Terminal Four. The Sasser worm continues to cause problems for computer users worldwide and has... [05 May 2004]
BA investigating IT check-in failure
News British Airways is still investigating the cause of a computer glitch that led to flight delays and cancellations at the weekend. Although the problem was fixed quickly it led to check-in delays and 11 flights to European destinations were... [08 Sep 2003]
Wi-Fi in departures, Wi-Fi in the sky - an industry embraces wireless
News In the week in which British Airways finally announced it is retiring its loss-making fleet of Concorde aircraft, airports and beleaguered airlines are looking at additional ways to make money - and Wi-Fi access provision for travellers is a small... [11 Apr 2003]
Flight chaos: BA systems still grounded
News Flights were affected on Thursday night, including the cancellation of three flights from Terminal 4, and passengers scheduled to fly to Vancouver were put up in a hotel over night. Despite claims last week that the problem would be fixed within... [19 Mar 2001]
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