business service management
Transforming Business Processes and Streamlining Customer Communications
By implementing a Service-Oriented Architecture (SOA) on BEA WebLogic Platform 8.1, Hijos de Rivera is streamlining and automating business processes, integrating disparate information sources, enabling... [11 Sep 2008]
Transforming Business Processes and Streamlining Customer Communications
White Paper By implementing a Service-Oriented Architecture (SOA) on BEA WebLogic Platform 8.1, Hijos de Rivera is streamlining and automating business processes, integrating disparate information sources, enabling... [11 Sep 2008]
Provision of Fault Tolerance With Grid-Enabled and SLA-Aware Resource Management Systems
White Paper In this context a Service Level Agreement (SLA) is a powerful instrument for describing all obligations and expectations within a business partnership. Future applications of the Next Generation Grid... [11 Sep 2008]
Provision of Fault Tolerance With Grid-Enabled and SLA-Aware Resource Management Systems
In this context a Service Level Agreement (SLA) is a powerful instrument for describing all obligations and expectations within a business partnership. Future applications of the Next Generation Grid... [11 Sep 2008]
BEA Systems Case Study: Sanpaolo IMI
Sanpaolo IMI S.P.A.is a full-service banking group that provides a range of credit and financial products and services to its customers in Italy and abroad. The challenge was to improve customer service,... [11 Sep 2008]
BEA Systems Case Study: Sanpaolo IMI
White Paper Sanpaolo IMI S.P.A.is a full-service banking group that provides a range of credit and financial products and services to its customers in Italy and abroad. The challenge was to improve customer service,... [11 Sep 2008]
Planning-Based Scheduling for SLA-Awareness and Grid Integration
Service Level Agreements (SLAs) are powerful instruments for describing all obligations and expectations in a business relationship. The EC-funded project HPC4U (Highly Predictable Clusters for Internet... [11 Sep 2008]
Planning-Based Scheduling for SLA-Awareness and Grid Integration
White Paper Service Level Agreements (SLAs) are powerful instruments for describing all obligations and expectations in a business relationship. The EC-funded project HPC4U (Highly Predictable Clusters for Internet... [11 Sep 2008]
Content Management System Based on BEA WebLogic Manages End-to-End Content Generation, Uploads, Quality Assurance, Discovery, and Delivery
Bharti Telesoft provides a range of solutions and business support systems to wireless and wire-line telecom service providers. With new content technologies becoming available, the company operators... [11 Sep 2008]
Content Management System Based on BEA WebLogic Manages End-to-End Content Generation, Uploads, Quality Assurance, Discovery, and Delivery
White Paper Bharti Telesoft provides a range of solutions and business support systems to wireless and wire-line telecom service providers. With new content technologies becoming available, the company operators... [11 Sep 2008]
Billing Consolidator and Service-Oriented Medical Factoring in the Netherlands
Kesteren Group has thirty years of experience in factoring, credit management, cash collection, and as a clearing house. The company wanted to streamline, automate, and enhance the end-to-end credit... [11 Sep 2008]
Billing Consolidator and Service-Oriented Medical Factoring in the Netherlands
White Paper Kesteren Group has thirty years of experience in factoring, credit management, cash collection, and as a clearing house. The company wanted to streamline, automate, and enhance the end-to-end credit... [11 Sep 2008]
Building a Fast and Flexible Business Portal With BEA AquaLogic
BEA AquaLogic User Interaction provided Daelim with web integration and interface services for new types of solutions that can then be implemented on the service infrastructure. The company faced endless demands on its... [11 Sep 2008]
Building a Fast and Flexible Business Portal With BEA AquaLogic
White Paper BEA AquaLogic User Interaction provided Daelim with web integration and interface services for new types of solutions that can then be implemented on the service infrastructure. The company faced endless demands on its... [11 Sep 2008]
Momentum Webcast: Connecting People and Business: Delivering Responsive Customer Service With the 2007 Microsoft Office System (Level 100)
White Paper This webcast discover how service management solutions based on the 2007 Office system can help to boost customer satisfaction and increase the bottom line. Many businesses spend much more to attract new... [06 Sep 2008]
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