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silicon.com > Management > CEO Essentials
What's tech got to do with keeping customers happy? Read more
Jan 8, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
CIOs and their business partners are increasingly looking for Contract Life-cycle Management (CLM) solutions for all of Read more
Jan 9, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Building and maintaining a contact center can prove cost-prohibitive and resource intensive. Yet when you're committed t Read more
Jan 9, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
SugarCRM (Customer Relationship Management) wanted to enhance the ability of its open source software to work with Micro Read more
Jan 11, 2008
silicon.com > Management > CIO Insights
Case study: Personalised mail-outs give a good impression Read more
Jan 17, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
New Zealand-based Onesource Group provides office technology solutions, such as business copying, printing, and integrat Read more
Jan 18, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Find out how RightFax for SAP solutions can extend the value of your SAP investments by enabling more efficient c Read more
Jan 29, 2008
silicon.com > White Papers > Enterprise Applications > Workflow Management
If you have more than 25 employees who send faxes, you probably need fax server technology; if you have more than 50, yo Read more
Jan 29, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
SNCF, the European rail transport leader, manages more than 320 million passengers each year and 135 million tons of fre Read more
Feb 9, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Capgemini is one of the world's top five information technology services and consulting companies. As an Oracle Certifie Read more
Feb 9, 2008