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silicon.com > White Papers > Data Management > Data Tools
Transform Customer Data Into Profit: Discover New Sources of Value Through Analytic Insight Across Your Marketing, Sales and Service Organizations
Marketing groups were first to embrace predictive analytics, for cross-selling, campaign management, interaction managem Read more
Mar 20, 2008
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Probably the Best Internet Sales in the World!
In connection with the analysis of the objectives of an e-commerce solution at Carlsberg, they established that the most Read more
May 15, 2008
silicon.com > White Papers > IT Management > Business Functions
Financial Institution Seeks IBM's Help in Examining the Impact of Customer Loyalty on Its Overall Performance
When the client wanted to explore a possible correlation between customer loyalty and financial success, the financial s Read more
Jun 11, 2008
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
Real Estate Services Provider Is on the Map With New Home Search and Evaluation Tools
Nearly half of all REALTORS in North America use online Multiple Listing Services (MLS) provided by MarketLinx, a subsid Read more
Dec 10, 2008
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
Air Travel Web Site Enhances Brand, Enriches User Experience With 3-D Flight Tracker
iFly.com provides comprehensive information about air travel across North America, offering travel planning, trip purcha Read more
Dec 10, 2008
silicon.com > White Papers > Data Management > Data Tools
Dynamic Warehousing for Banking Buyer's Guide: A comprehensive solution for leveraging data in today's financial industry
Most organizations realize that the key to success lies in how well they manage dataÿ¿and the banking industry is no e Read more
Feb 18, 2009
silicon.com > White Papers
Succeeding in the Wireless Industry: How to Think Like a Sophisticated Retailer
Four factors are making it more difficult to succeed as a wireless service provider. They include: A lack of cu Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > Network Management
Drive Business Value with Innovation for Security Defense
This white paper outlines IBM's enterprise security strategyÿ¿an approach that includes four essential functions Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > Telecommunications
Enhance Service Quality and Increase Customer Loyalty
As telecommunications infrastructures become more complex and the marketplace more competitive, it is essential that ser Read more
Mar 18, 2009
silicon.com > White Papers > Security > Security Administration
Security For Online Banking That Users Want and Will Pay For
A recent Harris Interactive study of online banking customers reveals important information about how customers perceive Read more
Mar 18, 2009
Stories on customer loyalty
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- Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping
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Inside a Microsoft datacentre
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Green IT without losing your edge
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Peter Cochrane's latest video blog
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What you need to know about Windows 7