halifax
RSS halifaxEgg tops list of supermodel call centres
News Besides Egg, the runners up were Coventry Building Society (in Coventry), EDF Energy (Sunderland), Fujitsu (Staines), Halifax (Leeds), JD Williams (Manchester), Kwik Fit Insurance (Edinburgh), LloydsTSB (Bournemouth),... [13 Nov 2003]
Homebase goes nationwide with chip and PIN
News One of the first banks to start migrating its customers to the new chipped cards is Halifax Bank of Scotland (HBOS), which has signed a deal with Gemplus to issue up to 15 million magnetic stripe cards over the next... [06 Nov 2003]
Companies told 'do more to prevent ID theft'
News Over the past month, internet banking customers of NatWest, Lloyds TSB, Barclays, Citibank and Halifax have received emails that appear to be from their bank. Police say companies need to be more aware of the growing... [29 Oct 2003]
California Dreamin' of an end to spam
News Recent highly organised scams trying to ‘phish’ for bank account details from customers of institutions such as Barclays, Citibank, Halifax, Lloyds TSB and Natwest have propelled the scam email into the limelight. [28 Oct 2003]
Russian criminals go "phishing" in UK bank scams
News Over the past month, Internet banking customers of Barclays, Lloyds TSB, Halifax and more recently, NatWest, have received emails that appear to be from their bank, asking them to confirm their personal details. [27 Oct 2003]
HBOS inks multi-million pound security deal
News Halifax Bank of Scotland has signed a "multi-million" pound contract with Ernst & Young for managed security services that will focus on the bank's internet services. The five-year 'co-sourcing' deal is a longer term... [22 Jul 2003]
Oil giant Shell flogs own software company for $18m
News It was spun-off as an independent company in 2001, although Shell retained ownership, and Kalido has since secured major enterprise users in the UK and Europe including Cadbury Schweppes, Halifax Bank of Scotland and... [14 Jul 2003]
Tony Hallett's After These Messages: esure's winner versus IBM's sleekness
Comment esure is a division of Halifax Bank of Scotland (HBOS), a retail bank and mortgage provider that has just turned in results featuring a healthy £3bn in annual profits - dig those UK retail banking margins. [05 Mar 2003]
HBOS Caps 2002 with a £25m IT services deal
News HBOS, formed through the merger of Halifax and Bank of Scotland, said the move will reduce customer services costs by 25 per cent. The platform will cover its Clerical Medical, Halifax Financial Services... [27 Nov 2002]
IT cock-ups: When scheduling goes wrong...
News When the Bank of England last put up the base interest rate, Halifax Bank of Scotland failed to inform its cheque account customers. Halifax has cited a communications error and said that its back office... [08 Oct 2002]
The Bloor Perspective: Microsoft's shrewd vision, outsourcing lessons and the mouse
Comment In 2001, the bank announced its merger with the Halifax mortgage bank to form Halifax Bank of Scotland (HBOS) and then in 2002 the outsourcing deal was cancelled, along with another one with Xansa.... [09 Sep 2002]
Keep it simple: The secret of CRM success
News Howard Silby, head of CRM at HBOS - the bank formed following the September 2001 merger between Halifax and Bank of Scotland - said he was "very optimistic about the role of CRM" despite research suggesting overall... [09 Sep 2002]
Should you be outsourcing?
Comment Sure enough, last autumn's nuptials between Halifax and Bank of Scotland (to form HBOS) claimed its first victim earlier this week. When two companies merge there's always going to be an IT supplier left empty handed. [21 Jun 2002]
HBOS ditches supplier
News Last September's merger between Halifax and Bank of Scotland has put paid to a lucrative IT contract worth nearly £300m, the outgoing supplier Xansa has announced. Xansa had supplied the bank systems, support and... [20 Jun 2002]
Egg's aggregation site aggravates high-street rivals
News However this assurance is not enough for HBOS, the banking group behind Halifax, Intelligent Finance (IF) and the Bank of Scotland. Egg has come under attack from its high-street rivals over a new service that offers... [17 May 2002]
