inmarsat
RSS inmarsatOffshoring: How to deal with customer backlash
Comment Pete Smith, director of IT and telecoms at Inmarsat, said the only lasting backlash occurs not in protest at jobs being lost but in relation to customer service levels. Articles and commentary on IT offshoring and BPO in... [05 Jul 2004]
CIO Jury: Companies fear offshoring customer backlash
News Pete Smith, director of IT and telecoms, Inmarsat Recent research has suggested a consumer backlash could hit firms in the pocket if people switch their custom, so we asked our pool of CIOs if this threat now figures in... [05 Jul 2004]
CIO Jury: Are enterprise portals a waste of money?
News Pete Smith, director of IT and telecoms at Inmarsat, is even less convinced by the technology. Pete Smith, Director of IT and Telecoms, Inmarsat Companies like Procter & Gamble claim to have saved $2m... [08 Apr 2004]
CIO Jury: Will EU ruling force Microsoft to change its ways?
News Among those in the 'yes' camp was Pete Smith, director of IT and telecoms at Inmarsat. Pete Smith, Director of IT and Telecoms, Inmarsat As the dust settles on the European Commission's landmark €497m... [25 Mar 2004]
CIO Jury: Is it time to increase spending on IT again?
News Pete Smith, director of IT and telecoms at Inmarsat, said a "sensible" board does not respond to seasonal trends or recognise 'gap years'. Pete Smith, Director of IT and Telecoms, Inmarsat The time for... [17 Mar 2004]
CIO Jury: Businesses ignore 3G hype
News Most others on the panel said 3G was at least a year away from making any impact on their organisation and that reliability needs to be proven first but Pete Smith, director of IT and telecoms at Inmarsat, said it will... [24 Feb 2004]
CIO Jury: Offshoring gets thumbs down as hype faces "readjustment"
News Pete Smith, Director of IT and Telecoms, Inmarsat The move towards mainstream outsourcing of IT functions to low-cost offshore locations such as India is not inevitable, with firms prepared to pay a premium for local... [15 Jan 2004]
Boeing's Connexion on the high seas
News One competitor is Inmarsat, which has been maintaining maritime communications for 24 years, often through small and lightweight equipment. Robert Johnson, director of Maritime and Aeronautical Business at... [14 Jan 2004]
CIO Jury: Linux ready for the big time
News Pete Smith, director of IT and telcoms at Inmarsat, said initial savings from implementing open source systems could hide much bigger cost and compatibility problems. Pete Smith, Director of IT and Telecoms,... [16 Dec 2003]
CIO Jury: Biometrics and PKI on agenda for IT bosses
News Pete Smith, IT and telecoms director at satellite communications company Inmarsat, said everyone could be carrying a 'smart' ID card in a few years. Pete Smith, Director of IT and Telecoms, Inmarsat With... [25 Nov 2003]
Airlines told to catch wireless cabin fever
News In preparation for large scale deployments, the ESYS research is set to shape the design of the first completely wireless cabin, a project being backed by Airbus, Ericsson, Inmarsat and Siemens. Demand among airline... [24 Sep 2003]
Airline lauches onboard SMS
News The service is available worldwide, and messages are cached, compressed and delivered using UK-based Inmarsat Holdings' satellite system. Airline passengers may soon be able to send and receive text messages in midflight. [17 Sep 2003]
ITU and Inmarsat focus on remote, hazardous regions
News The International Telecommunication Union (ITU) has teamed up with Inmarsat to provide satellite-based communications in some of the world's least developed countries. Inmarsat will give E105,000 for the... [06 Jan 2003]
In-flight internet access months away
News UK satellite communications firm Inmarsat has announced plans to start rolling out high-speed internet access to air passengers. While Inmarsat looks likely to win the race to provide airborne internet... [10 Apr 2002]
Cautious optimism for IPOs in 2002
News They do include technology plays such as Inmarsat (satellite communications), UbiNetics (wireless connectivity), Yell Group (directories) and YesTV (video-on-demand). The market for initial public offerings (IPOs) - the... [05 Apr 2002]
