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Insurance Agency IT Group Saves IT Time With Centralized Voice Management
White Paper Warner Pacific uses Unified Operations Manager to monitor the operational status of all components of its Cisco Unified Communications system, including Cisco Unified CallManager, Cisco Unified IP phones, Cisco Unity Messaging, and Cisco Unified... [18 Jun 2008]
Tania Howarth
CIO Profile Described by those who know her as a "visible and inspiring IT leader", Howarth's other roles include CIO for Walkers Snack Foods between 1994 and 2003, systems manager at Sun Microsystems Europe in sales and marketing, and various project... [11 Jun 2008]
Casinos bet on Experian ID verification
News Dawson said if the check came up amber or red, it was up to the manager to make a decision about whether the punter was who they claimed to be. Once the check is made, the system will advise the cashier of a green, amber or red result, based on the... [11 Jun 2008]
Data Center Services Provider Boosts Service Levels With Monitoring Software
White Paper To that aim, Cervalis is replacing the application-specific monitoring solutions in its data centers with Microsoft System Center Operations Manager 2007, a unified, end-to-end service management solution usable for both Microsoft and non... [11 Jun 2008]
SMS snitch pilot targets knife crime in schools
News Crimestoppers UK bureau manager and VP of Crime Stoppers International, Michael Gordon-Gibson, described text as the ideal medium to engage young people in the fight against crime. The system is a joint venture between mobile transaction network... [03 Jun 2008]
FS sector 'still hot for techies'
News Adam Stokes, operations manager at IT Jobs in the City, said tech roles supporting risk management and sector compliance projects such as MiFID - which came into force in the UK back in November - are helping to keep techies in demand. [03 Jun 2008]
Woolworths slashes costs with supply chain tech
Case Study Speaking at SAP's Sapphire conference in Berlin, Neale Almond, business systems manager at Woolworths, said the tech has contributed to a seven-figure cost saving through reduced transport and fuel costs and improved planning and productivity. [02 Jun 2008]
Architecting a Finely Tuned SAS Grid Solution
White Paper SAS Grid Manager manages the SAS workload dynamically across all nodes in the SAS Computing Grid. They also require the use of a high performance clustered file system that allows all servers to access the same file systems. [31 May 2008]
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
White Paper Best-in-class services are enabled by applications such as Avaya Communication Manager/Contact Center; Avaya Interaction Center with Business Advocate routing (IP ACD); Avaya Application Enablement Services; and Avaya Call Management System. [31 May 2008]
TechNet Webcast: Assure the Availability and Performance of Your Virtualized Environments (Level 300)
White Paper The presenters cover the features and benefits of using Microsoft System Center Operations Manager 2007 and the new management packs for virtualization, along with Microsoft System Center Virtual Machine Manager 2007. [30 May 2008]
IT Manager Webcast: Windows Mobile Series: Why Windows Mobile for Your Business (Level 100)
White Paper Windows Mobile devices and Microsoft System Center Mobile Device Manager can help improve mobile workforce productivity, enhance mobile device security, and simplify management and lower costs. The Windows Mobile platform builds on the existing IT... [30 May 2008]
TechNet Webcast: Windows Mobile Series: Top 10 Features for Businesses (Level 200)
White Paper The presenter, Windows Mobile expert, covers the top 10 features of Windows Mobile and Microsoft System Center Mobile Device Manager for business. She explains how standardizing on Windows Mobile powered devices can decrease the support time... [30 May 2008]
IT Manager Webcast: Windows Mobile Series: Improving Mobile Security and Management (Level 100)
White Paper The attendee of this webcast will learn how Windows Mobile, combined with Microsoft System Center Mobile Device Manager 2008, provides a comprehensive solution for mobile device security and management. [30 May 2008]
IT Manager Webcast: Application Platform: Using KPIs to Streamline Development (Level 200)
White Paper The presenter of this webcast explores common Key Performance Indicators (KPIs), using Microsoft Visual Studio Team System 2008 Team Foundation Server illustratively, and how to interpret them individually and in combination. [30 May 2008]
Gov't department readies for Vista rollout
News Speaking to silicon.com, Mike Haigh, government marketing manager for Microsoft in the UK, said: "We've actually got a number of [central] government departments deploying or planning to deploy Vista. [15 May 2008]
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