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silicon.com > White Papers > IT Management > Business Functions
Credit Union Cuts IT Expenses, Improves Service With New Integration Solution
Community America Credit Union (CACU) is a large and growing organization with 126,000 active members. To accelerate gro Read more
Oct 7, 2008
silicon.com > White Papers > IT Management > User Satisfaction
Case Study Webcast: How a top California School District Chose its Help Desk
Franklin-McKinley School District used to manage IT incidents on paper, then via spreadsheet. They tried a monolithic he Read more
Nov 14, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
Greek Bank Equips International Operations With New E-Banking Platform
A leading Greek financial services group, Piraeus Bank is expanding rapidly throughout Central and Eastern Europe, and t Read more
Dec 3, 2008
silicon.com > White Papers > IT Management > User Satisfaction
3 Maximises Investment in New Products and Services With Project & Portfolio Management
3, Australia's first 3G network, delivers mobile services to more than 1.8 million customers. The company introduced 3G, Read more
Jan 31, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
IT Service Management: Is it now too important to leave to the IT department alone?
IT service management solutions can help you become more focused on the business needs necessary to facilitate speed-to- Read more
Feb 2, 2009
silicon.com > White Papers > Desktops, Laptops and OS > Desktop Client OS
Cool Vendors in IT Support, 2008
In this research note, Gartner analyzes three "cool" vendors for PC support and configuration management. According to t Read more
Feb 20, 2009
silicon.com > White Papers > Security > Intrusion - Tampering
Global Leader in IT Business Management Irons Out Its Email Security Problem
Touchpaper provides round-the-clock support services and software to thousands of customers around the globe. Maintainin Read more
Feb 21, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Global Consulting Services Enables Speech Initiative to Drive Millions in Cost Savings
Continental Airlines serves more international destinations than any other U.S. carrier. Continental's IT department has Read more
Feb 26, 2009
silicon.com > White Papers > IT Management > Business Functions
Plastics Manufacturer Protects IT Investments, Boosts Efficiency With E-Learning
King Plastic is a leading manufacturer of polymer sheets, slabs, and massive shapes used in applications ranging from ma Read more
Mar 4, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Support implementation of ITIL-based processes with a unified approach to managing assets and services
Until recently, internal IT departments have been relatively insulated from the corporate concerns of staying ahead of t Read more
Mar 18, 2009
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