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silicon.com > White Papers > IT Management > IT Budgeting
The ITIL Imperative: Accelerate from Strategy to Value in '08
As ITIL hits the top of many organizations' priority lists in '08, business leaders are anxious to see tangible business Read more
May 6, 2008
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Momentum Webcast: Charting Your Path on the SAM Maturity Model (Level 100)
The attendee of this webcast will learn about the new Software Asset Management (SAM) Maturity Model and how and why one Read more
May 30, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
Deployment for SAS 9.2 and Beyond
As the SAS architecture has grown to serve the complex and distributed challenges of enterprise-wide deployments, the to Read more
May 31, 2008
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Business Service Management Puts You Ahead of the ITIL V3 Curve
With the release of IT Infrastructure Library (ITIL) version 3 (ITIL V3), it's clear that ones goal as an IT professiona Read more
May 31, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
West Corporation Improves Cost Control and Competitive Advantage With Optimized IT
West Corporation is a leading provider of outsourced communication solutions to many of the world's largest companies, o Read more
Jun 12, 2008
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Fujitsu Siemens Computers Helps Its Customers to Cut Costs and Boost Efficiency With Greater Automation
Fujitsu Siemens Computers is the leading European IT infrastructure provider. To ensure a high quality of service and me Read more
Jun 12, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Canon Ensures Continuous and Consistent Customer Services With Simplified IT Management
Canon is one of the world's leading brands in office equipment and photographic technologies, and has more than 200 subs Read more
Jun 12, 2008
silicon.com > White Papers > IT Management > Project Management
Employment Services Firm Reduces Operational Complexity and Costs With
Manpower is one of the world's leading employment services providers, helping more than 400,000 clients each year fill j Read more
Jun 12, 2008
silicon.com > White Papers > IT Management > User Satisfaction
Service Desk Consolidation Slashes Support Call Costs by 80 Percent and Helps Atos Origin Retain Global Clients
Atos Origin is an international information technology services company. To support this global model, Atos Origin knew Read more
Jun 12, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
TechnoMania Improves Productivity of Customer Support Centre by 40 Percent With Integrated Incident & Problem Management
TechnoMania is one of Lebanon's leading IT distributors and offers comprehensive technical support services. The company Read more
Jun 12, 2008
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