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silicon.com > White Papers > IT Management > IT Budgeting

IT Outsourcing Reasons for SMBs

IT Outsourcing Reasons for SMBs

Small businesses have always confronted with addressing their IT necessities. The lack of resources - be it staff, budge Read more

Jun 26, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Outsourcing Models: Aligning Sourcing Strategy to Business Objectives

Outsourcing Models: Aligning Sourcing Strategy to Business Objectives

The term 'Offshore outsourcing' brings to mind images of work flowing from large corporations to outsourcing service pro Read more

Jul 4, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Sourcing on Right Tracks

Sourcing on Right Tracks

The railroad industry, being one of the oldest industries, has not been very progressive in terms of its IT usage. The c Read more

Jul 4, 2009

silicon.com > White Papers > IT Management > Business Functions

Latin America Contact Center Landscape

Latin America Contact Center Landscape

Changing demographics in the United States along with cost considerations and overheating of traditional offshore destin Read more

Jul 10, 2009

silicon.com > White Papers > IT Management > IT Budgeting

A Balanced Approach to Offshore Outsourcing: Gain Strategic Improvements in Business Performance

A Balanced Approach to Offshore Outsourcing: Gain Strategic Improvements in Business Performance

One of the most significant business trends over the next five years will be corporations leveraging application outsour Read more

Jul 14, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Five Steps to Secure Outsourced Application Development

Five Steps to Secure Outsourced Application Development

Application security has risen to the top of the agenda for security professionals striving to control their company's o Read more

Jul 14, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Mission-Critical Application Management: Priority Candidate for Offshore Outsourcing

Mission-Critical Application Management: Priority Candidate for Offshore Outsourcing

This white paper is part of series of informational papers developed by Keane to share knowledge on specific outsourcing Read more

Jul 14, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Offshore IT Outsourcing: An Integral Component of High-Performance IT Organization

Offshore IT Outsourcing: An Integral Component of High-Performance IT Organization

This white paper is a part of a series of informational papers developed by Keane to share knowledge on specific outsour Read more

Jul 14, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Who Benefits From Outsourcing?: The Political, Economic and Cultural Ramifications of Outsourcing

Who Benefits From Outsourcing?: The Political, Economic and Cultural Ramifications of Outsourcing

While simple on the surface, the decision to outsource is a major strategic undertaking for most companies. Since it inv Read more

Sep 5, 2009

silicon.com > White Papers > IT Management > Business Functions

The Issue: Defining Next Generation Contact Center Strategies

The Issue: Defining Next Generation Contact Center Strategies

Contact centers are a mission-critical component of any organization's operations regardless of whether they serve custo Read more

Nov 20, 2009

Stories on offshore outsourcing

  1. Fibre broadband handouts could be clawed back if rollouts make too much cash
  2. Software audits: The pitfalls you need to know about
  3. Barclaycard and Orange unwrap contactless credit card
  4. Recession to end this year, but recovery starts next year, say tech CEOs
  5. Is Google's Nexus One an iPhone killer? Not a chance