outsourcing
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Outsourcing - how to make sure it's reliable
Comment As always, you get what you pay for in IT outsourcing. There are two key dimensions to reliability that you can influence throughout the lifecycle of any IT outsourcing arrangement: consistency and... [19 Oct 2009]
NHS bodies outsource payroll in £12m deals
News A further eight NHS bodies have signed on with NHS Shared Business Services (NHS SBS), an outsourcing joint venture between the Department of Health and Steria. NHS SBS is now used by around 30 per cent of NHS bodies,... [13 Oct 2009]
Sainsbury's tech shopping spree revealed
News This savings drive began when Sainsbury's ditched a 10-year IT outsourcing contract with Accenture in 2005, half way through the deal, and brought the services back in-house. Technology has helped Sainsbury's keep the... [09 Oct 2009]
Downturn means fewer outsourcing workers saying 'I do'
Comment Economic hard times are causing Indian outsourcing workers to put off tying the knot, says Saritha Rai. What's Bangalore's hottest outsourcing trend? It's got nothing to with high-value services or cost... [07 Oct 2009]
iPhones unshackled, IT wages revealed and outsourcing explained
News Incidentally, some of the highest paid IT workers are those who specialise in outsourcing - perhaps one reason why silicon.com's Cheat Sheet on outsourcing proved popular last month. Once again,... [06 Oct 2009]
The Convergence of "3S" - Security, Storage, and System Management: Opportunities and Challenges for Outsourcing Services
White Paper The outsourcing services market is transforming rapidly and service suppliers move inside an increasingly interdependent technological framework, with differentiated strategies. Organizations need solutions that offer... [02 Oct 2009]
How to avoid getting burned when outsourcing
News Choosing the right BPO outsourcing partner is becoming increasingly important with analyst house Gartner predicting that one quarter of the biggest BPO providers will not exist in their current form by 2012. [30 Sep 2009]
Vineet Nayar
AS Profile This year the Black Book Survey of Outsourcing - based on feedback from outsourcing clients globally - placed HCL at the top of the list of global outsourcing companies. After joining... [30 Sep 2009]
Nandan Nilekani
AS Profile Most people would be satisfied with being a co-founder of the Indian outsourcing giant Infosys and a foundation member of the World Economic Forum. But this year Nilekani will embark on what is arguably his toughest... [30 Sep 2009]
George Osborne
AS Profile IT and business process outsourcing could also be in line for a boost under the Conservatives, with Osborne pledging to see if outsourcing successes at local authorities could be replicated in Whitehall. [29 Sep 2009]
Chris Hyman
AS Profile The company is also landing more IT and business process outsourcing contracts, which now bring in hundreds of millions for the company each year. There is little sign of the economic downturn impacting on the fortunes... [29 Sep 2009]
Xerox snaps up ACS in $6.4bn deal
News The move is a big bet to transform Xerox into a services company that does everything from collecting tolls and installing government systems to retooling business processes and information technology outsourcing. [28 Sep 2009]
CRM Media - Best Practices: Software-as-a-Service
White Paper As companies get used to outsourcing at least some of their IT infrastructure to SaaS vendors, the number of SaaS offerings will expand even further. Even vendors of traditional on-premises software are introducing their... [28 Sep 2009]
Outsourcing Risk Reduction: How to Avoid Disasters and Ensure Solid Working Relationships
White Paper With the right outsourcing arrangement, one can convert fixed IT costs to variable, gain access to scarce resources and increase service availability. But one needs to manage outsourcing risks. Of late... [25 Sep 2009]
The right skills to boost your pay packet unveiled
News According to new research, techies working in IT management should consider brushing up on their outsourcing expertise: those with skills in that area make the best paid IT management workers with an average annual... [22 Sep 2009]
