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SAP not throwing its hat into on-demand ring
News SAP faces increased competition these days, following Oracle's acquisition of former rival PeopleSoft and an increasingly heated battleground for dominance in the North American market. We believe SAP is close to announcing a new hosted CRM... [15 Apr 2005]
BNP Paribas Asset Management Consolidates Its Global Sales Force With PeopleSoft Enterprise Customer Relationship Management
White Paper To support the project, BNP PAM selected the PeopleSoft Enterprise CRM solution because of its ability to adapt to the specific needs of the company's business. Following the successful merger of two management companies, Paribas Asset Management... [08 Apr 2005]
Crestone International Fine-Tunes Its Virtual Business Model With PeopleSoft ESA
White Paper Using PeopleSoft Accelerated Solutions, Crestone was up and running in less than six months on PeopleSoft Enterprise Service Automation, Financial Management Solutions, and Customer Relationship Management. [08 Apr 2005]
Cardinal Health Distributes Real-Time Information With PeopleSoft Enterprise CRM
White Paper Cardinal Health successfully implemented the PeopleSoft Enterprise Customer Relationship Management (CRM) service solution and now provides real-time customer and product information to employees throughout the organization. [08 Apr 2005]
ustra on Track for Customer Satisfaction With PeopleSoft Enterprise CRM
White Paper Operating in a newly deregulated industry, the company wanted to distinguish itself by better understanding the needs of its customers.ustra implemented PeopleSoft Enterprise Customer Relationship Management to improve communication with its... [08 Apr 2005]
myUFL Is the Hottest Ticket on Campus With PeopleTools 8.44
White Paper The University of Florida uses the power and flexibility of PeopleTools, the technology that powers PeopleSoft applications which included Customer Relationship Management, Financial Management and Human Capital Management, to develop, deploy... [08 Apr 2005]
Collaborative Commerce for Customer Convenience and Cost Savings
White Paper With PeopleSoft EnterpriseOne software, CE Franklin has a connected supply chain, from the manufacturer straight through to the customer. They implemented PeopleSoft EnterpriseOne solutions which included Foundation, Financial Management... [08 Apr 2005]
Dexia Credit Local Banks on PeopleSoft Enterprise CRM to Promote Customer Loyalty
White Paper With PeopleSoft Enterprise Customer Relationship Management (CRM), Dexia is able to access real-time customer information to deliver more responsive service and improve customer satisfaction. Financial services market leader Dexia Credit Local was... [24 Mar 2005]
PeopleSoft Case Study: FutureTrade Securities LLC
White Paper FutureTrade chose PeopleSoft's Accelerated Support solution for rapid implementation services, a flexible pure Internet architecture, and a sophisticated contact center solution with self-service capabilities - a complete solution, at a cost that... [05 Mar 2005]
PeopleSoft Case Study: PepsiAmericas Corporation
White Paper PeopleSoft CRM enabled PepsiAmericas to deliver top-line growth and superior customer service through improved selling and delivery methods using standard processes and proven technology. As a company with 365,000 customers and increasing demand... [05 Mar 2005]
Microsoft's CRM plans set back
News Former PeopleSoft executive Brad Wilson joined the company on Monday as general manager of Microsoft CRM. In that market, Microsoft competes with dozens of companies, including Oracle, PeopleSoft, SAP, Siebel and Salesforce.com. [11 Feb 2005]
Enterprises Drive Competitive Advantage Through SRM
White Paper Supplier Relationship Management (SRM) has emerged as enterprises seek to create a more disciplined and strategically-managed structure around all supplier relationships to ensure that the entire enterprise is in harmony and to achieve an optimal... [15 Jan 2005]
Oracle shuffles PeopleSoft pack
News Oracle has replaced two top executive positions which oversee its applications and customer support efforts, as the software company nears the finish line in its $10.3bn merger with former rival PeopleSoft. [05 Jan 2005]
Pharma deal for Salesforce.com's on-demand CRM
News Both providers are battling many traditional CRM players, such as Oracle, PeopleSoft, SAP and Siebel as well as Microsoft, that are moving to offer on-demand as well as packaged software. Over a five-month period Quintiles whittled down six... [18 Nov 2004]
RightNow CEO: For software, think tapas
News Traditional software companies with CRM suites battling the trend towards hosted or on-demand applications - or trying to pursue a dual strategy - include Microsoft, Oracle, PeopleSoft, SAP and market-leader Siebel. [12 Nov 2004]
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