salesforce.com
Oracle-Sun deal: Integration issues?
News Cloud computing takes many forms, but from Oracle's perspective, an excellent example is Salesforce.com, whose sizable cloud-computing service competes directly with Oracle's Siebel business for customer... [21 Apr 2009]
Photos: 10 ways to pimp your BlackBerry
Photo Ramp up your selling power with Salesforce Mobile - an app which gives Salesforce.com customers pocket-sized access to all their apps and business critical customer data so they can... [17 Apr 2009]
Telegraph CIO ready for an all-cloud back office
News Speaking at Salesforce.com's Cloudforce event in London this week, CIO of the Telegraph Media Group (TMG), Paul Cheesbrough, said the company is looking to move as much of its back office IT into the... [08 Apr 2009]
BT's Ribbit tech makes UK debut with Salesforce.com
News BT and Salesforce.com have teamed up to bring voice-to-text technology to CRM via the Ribbit internet-telephony platform. Ribbit for Salesforce allows sales reps to phone details of... [08 Apr 2009]
The Open Cloud Manifesto: Where is Microsoft?
News However, Microsoft, Google, Amazon and Salesforce.com are not listed as signatories. In an interview with silicon.com sister site CNET News.com on Friday, Martin did not... [31 Mar 2009]
CfMC Uses AddressGrabber for Salesforce.com to Reduce Data Entry Time and Hassles
White Paper CfMC is an employee-owned company that includes approximately 50 people. It has been in operation since 1967. CfMC started finding it quite tough to keep up with increasing demand for its services. It did not take long for them to figure... [23 Mar 2009]
Pre-Integrated SSO for Software-as-a-Service & Enterprise Applications
White Paper By easing user access and strengthening security, KeyChain improves manageability of both your SaaS apps - Salesforce, Workday, Concur, ADP and others - along with enterprise apps like SAP, Oracle and SharePoint. [23 Mar 2009]
Application Delivery Networks: The New Imperative for IT Visibility, Acceleration and Security
White Paper At the same time, you have to protect users, systems and applications from malicious threats so workers, customers and partners can confidently transact business whether they're using Oracle,... [18 Mar 2009]
Why UnumProvident's Salesforce Relies on Palm Treo Smartphones
White Paper This case study highlights the business benefits that UnumProvident is realizing through the use of Palm® Treo smartphones. UnumProvident, North America's largest provider of group and disability income protection insurance, needed... [18 Mar 2009]
Hosted CRM Solution Provides Lucrative Revenue Model for Channel Partners
White Paper After losing nine CRM solution deals in a row to competitors offering Salesforce.com, managers adopted a hosted solution business model. They built out the infrastructure to economically support hosted... [03 Mar 2009]
Leading Auto Repair Services Provider Boosts Efficiency With Easy-to-Use CRM Solution
White Paper After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics CRM. Service Repair Solutions provides technology... [03 Mar 2009]
Straight Talking - The Rise and Rise of Infor
White Paper Salesforce.com is set to become a $1bn applications company, with latest quarterly revenues of just under $248m. The company has attracted attention, partly through good marketing and a touch of hubris... [01 Mar 2009]
The Forrester Wave: Customer Service Software Solutions, Q4 2008
White Paper Forrester found the Leaders in the customer-interaction-centric products to be eGain Communications, KANA Software, RightNow Technologies, Talisma, LivePerson, and KNOVA; the Leader in the business-process-centric products is Sword... [01 Mar 2009]
Birlasoft Gains Enterprisewide Insight With On-Demand CRM System
White Paper With a highly diversified salesforce using different Customer Relationship Management (CRM) solutions in different territories, Birlasoft found it time consuming and difficult to piece together an accurate picture of... [27 Feb 2009]
$1bn pours from cloud for Salesforce.com
News Salesforce.com reported yesterday revenues of $1.08bn, a 44 per cent increase, for its fiscal 2009 ended 31 January, indicating cloud computing can produce serious money. For the company's fourth... [26 Feb 2009]