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Decide to Survive: Four Imperatives that Make Better Decision Management Essential in Uncertain Times
White Paper Companies must be able to serve customers who are simultaneously more demanding and more conservative, and optimize the return they get on every asset. Entering a global recession, companies must respond to increasingly... [15 Sep 2009]
Credit card hacker pleads guilty to fraud worth millions
News Under the terms of the plea agreements, Gonzalez faces up to 25 years in prison for the Boston charges and up to 20 years on the New York charges and will serve the terms concurrently. A 28-year-old Miami man who made... [14 Sep 2009]
Leveraging IT Innovation: Releasing Business Potential Through the Creative Use of IT
White Paper However, because these products must also serve a strategic need or goal of the company, the CTO/CIO may feel challenged to motivate his or her staff to innovate while simultaneously assuring company leadership that... [09 Sep 2009]
The Art of Lean Thinking: Influencing the IT Culture
White Paper The authors claim that such a focus can, in fact, serve to improve IT's standing with the business and employees by creating innovative opportunities to earn recognition and profits. Today, an IT department has many... [09 Sep 2009]
Orange- customer case study
White Paper As our decision making process was much more informed by location-based data, we could build our network in areas that will serve our customers most effectively. The ability to leverage location intelligence was critical... [09 Sep 2009]
Datacentres: The temples of IT
Comment However, the types of customers they serve fall into four main categories and most disclose examples of their customers in each, even if they will not show you the actual equipment they use. Quocirca's Bob Tarzey surveys... [08 Sep 2009]
Monolith Software Solutions Serves Up Powerful, SaaS-Based Business Intelligence for the Quick-Serve Restaurant Industry
White Paper Monolith Software Services, headquartered in Charleston, S.C.provides software and services to the Quick Serve Restaurant (QSR) industry. To compete with BI industry giants - many of whom definitely pursue the QSR market... [01 Sep 2009]
IBM Cognos Solution Helps Dedicated Computing Continue Innovation
White Paper Dedicated Computing LLC designs, validates, integrates and manages the life cycles of purpose-specific computers that serve as the processing engine for an original equipment manufacturer (OEM) device. [01 Sep 2009]
Aspect Software Improves Contact Center Visibility and Customers' Ability to Manage Performance
White Paper It needed to provide valuable customer data in real-time, allowing contact centers to make decisions quickly and better serve customers and to provide automatic notification of remedy tactics as performance problems are... [01 Sep 2009]
The Path Toward Pervasive Business Intelligence at the School District of Palm Beach County, Florida
White Paper The school district's 2008/2009 fiscal year budget of $3.5 billion supports 184 schools and 22,144 teachers who serve 169,454 students. The School District of Palm Beach County, Florida (PBCSD) is the 5th largest school... [01 Sep 2009]
IT Services Provider Increases Productivity, Gains Knowledge With Upgrade
White Paper The company wanted to upgrade to the Windows 7 operating system to gain hands-on knowledge to better serve its customers. Maxima Ireland is an IT services provider based in Dublin, Ireland. The company has 32 employees... [01 Sep 2009]
HP OpenCall Media Platform: A Cost-Effective, Agile IP Media Server
White Paper These trends combine to create a dilemma for an industry whose stock in trade at one time was its stable, reliable, unchanging network: To compete, company now has to preserve its investments in legacy networks, continue to... [01 Sep 2009]
Complementary BI: The New Approach to Business Intelligence
White Paper Many businesses have existing business intelligence efforts that serve their business' needs to some degree, while IT organizations have plans or are in the process of building out a more comprehensive BI solution. [31 Aug 2009]
City of Heemskerk Improves Data Availability, Scalability, and Security
White Paper It needed to comply with government directives to expand the variety of information and services available 24/7 to citizens and avoid unscheduled downtime for critical applications that serve the public. [31 Aug 2009]
Developing an Effective Enterprise Output Policy
White Paper While there is no single policy or paper that applies uniformly across all organizations, this paper should serve as a helpful starting point, highlighting several key areas that deserve consideration. [30 Aug 2009]