unified communications
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World-Leading IPC Service Provider Boosts Productivity and Improves Customer Service With Enhanced Network
White Paper After surveying various options, Advantech decided to implement Nortel's Contact Center and Unified Communications solutions. There was a need of a faster and smoother communications... [19 Sep 2009]
Asus's Unified Communication Deployment Results in Increased Productivity and Improved Customer Service
White Paper ASUS deployed Nortel Communication Server 1000, Nortel Multimedia Conferencing, Nortel Contact Center solutions and Microsoft Office Communications Server 2007. ASUSteK Computer Inc (ASUS) is one of the world's largest... [19 Sep 2009]
Microsoft Unified Communications Datasheet: Smart Decisions for Extraordinary Times
White Paper Microsoft® software-powered Unified Communications can help you cut costs and better position your business for the economic rebound by transforming the way you communicate and collaborate while... [05 Sep 2009]
Cisco Unified Communications Manager 7.1(2) TCP and UDP Port Usage
White Paper This paper provides a list of the TCP and UDP ports that Cisco Unified Communications Manager 7.1(2) uses for intracluster connections and for communications with external applications... [30 Aug 2009]
Cisco Unified Communications Manager 7.0 TCP and UDP Port Usage
White Paper This paper provides a list of the TCP and UDP ports that Cisco Unified Communications Manager (formerly Cisco Unified CallManager) 7.0 uses for intracluster connections and for... [30 Aug 2009]
Understanding the Directory
White Paper This paper covers the main principles for synchronizing Cisco Unified Communications Manager with a corporate LDAP directory. The paper also summarizes considerations for providing Cisco... [30 Aug 2009]
Best Practices for Monitoring Cisco Unified Contact Center Enterprise With Cisco Unified Operations Manager
White Paper Cisco Unified Operations Manager (referred to as Operations Manager from this point forward) provides a unified view of the entire IP communications infrastructure. It will help enables... [30 Aug 2009]
Alaskan Firm Taps Microsoft Partners to Save $1 Million With Unified Communications
White Paper Now, through Microsoft and its partners, Alutiiq has a unified communications system that integrates with the rest of its Microsoft infrastructure. Instead, Alutiiq chose Gold Systems, a Microsoft Gold... [28 Aug 2009]
Insurance Brokerage Saves $3 Million, Boosts Competitiveness With Unified Communications
White Paper To eliminate those limits, the company turned to a custom solution based on Microsoft unified communications technologies. Extend Health was experiencing 100 percent annual growth and bumping against the... [28 Aug 2009]
Nonprofit Improves Employee Productivity With Unified Communications Add-Ons
White Paper The Swiss Council for Accident Prevention (bfu) uses Microsoft Office Communications Server 2007 R2 for unified communications. It saw an opportunity to develop custom applications to... [28 Aug 2009]
Software Maker Enhances Product Line With Unified Communications Technologies
White Paper Fortek integrated core technologies from Microsoft Office Communications Server 2007 R2 into its product line to help its customers enhance communications with frontline resources and key personnel,... [28 Aug 2009]
Geographically Dispersed Business Groups Transform Their Communications With a Powerful Solution
White Paper Having considered all available options, the company then decided to standardize on Microsoft platform and adopt Microsoft Unified Communications suite. Started as a Mitsubishi dealer in the eastern part... [28 Aug 2009]
Lippis Report Issue 82: Securing Unified Communications Infrastructure
White Paper Late last summer the IP telephony industry accelerated its software focus with unified communications and Communications-Enabled Business Processes (CEBP) initiatives and offerings from... [15 Aug 2009]
A Framework for Deploying Unified Communications: Using a Repeatable Process for Optimizing Your Technology
White Paper Unified communications has been the subject of thousands of press articles, and it is constantly being promoted by vendors and analysts as the next great communications breakthrough that... [15 Aug 2009]
Capture Value From Unified Communications
White Paper Unified Communications (UC) is delivering positive results by enabling businesses to achieve breakthroughs in operational performance. This white paper describes ways to make businesses... [15 Aug 2009]
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