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silicon.com > White Papers > IT Management > IT Budgeting

Where 2 Get It, Inc. Maintains Competitive Edge by Facilitating Innovation and Minimizing Customer Costs

Where 2 Get It, Inc. Maintains Competitive Edge by Facilitating Innovation and Minimizing Customer Costs

Where 2 Get It, Inc. wanted to provide a robust foundation for the company's complex geospatial information system appli Read more

Apr 3, 2009

silicon.com > White Papers > Networking and Communications > Network Technologies

InterPark Improves Safety and Accessibility With D-Link Wireless Access Points and Honeywell Customer Service and Revenue Management Solution

InterPark Improves Safety and Accessibility With D-Link Wireless Access Points and Honeywell Customer Service and Revenue Management Solution

InterPark was installing equipment in a garage near a hospital. They needed to enable parking attendants to roam around Read more

Apr 3, 2009

silicon.com > White Papers > Software and Web Development > Internet and Web

One of America's Largest Soup and Salad Restaurant Chains Monitors, Secures, and Improves Operations Using D-Link IP Cameras

One of America's Largest Soup and Salad Restaurant Chains Monitors, Secures, and Improves Operations Using D-Link IP Cameras

With Souper Salad's serve-yourself model, the customer experience is heavily influenced by the restaurants ability to ke Read more

Apr 3, 2009

silicon.com > White Papers > Software and Web Development > Software Development Tools

Genworth Financial Canada Accelerates Loan Application Processes With Self Service Portal

Genworth Financial Canada Accelerates Loan Application Processes With Self Service Portal

Genworth Financial wanted to strengthen already high customer service levels, which are required in the highly competiti Read more

Apr 3, 2009

silicon.com > White Papers > Enterprise Applications > Workflow Management

Perceptive Software Case Study: Georgia Institute of Technology

Perceptive Software Case Study: Georgia Institute of Technology

Georgia Institute of Technology, one of the nation's top research universities, is renowned for its leadership and innov Read more

Apr 3, 2009

silicon.com > White Papers > Software and Web Development > Software Development Tools

Charting Process Flows for Customer Service in Minutes, Not Hours

Charting Process Flows for Customer Service in Minutes, Not Hours

Will Chaney is director of New Media Consulting, a company specializing in multimedia and marketing in several industrie Read more

Apr 15, 2009

silicon.com > White Papers > IT Management > Business Functions

Skillsarena: Taking Advantage of Current Events to Promote Technology

Skillsarena: Taking Advantage of Current Events to Promote Technology

Skillsarena is a small company with a massive market opportunity. The recruitment process can be both lengthy and costly Read more

Apr 16, 2009

silicon.com > White Papers > Software and Web Development > Software Development Tools

How ROI Analysis of Your IVR Project Can See You Through the Economic Downturn

How ROI Analysis of Your IVR Project Can See You Through the Economic Downturn

Sustaining profitability during an economic downturn is always challenging, but not necessarily impossible. Often busine Read more

Apr 22, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Consolidating Operations: Network Consolidation Sweeps Up Supply Chain Inefficiencies for Leading Environmental Cleaning Solutions Company

Consolidating Operations: Network Consolidation Sweeps Up Supply Chain Inefficiencies for Leading Environmental Cleaning Solutions Company

As corporations grow, processes and systems require constant evaluation to ensure they effectively support ever-changing Read more

Apr 23, 2009

silicon.com > White Papers > Security > Security Administration

Hilton Grand Vacations Eliminates Reservation Bottlenecks and Boosts Productivity Worldwide With Imprivata OneSign

Hilton Grand Vacations Eliminates Reservation Bottlenecks and Boosts Productivity Worldwide With Imprivata OneSign

In the fiercely competitive hospitality industry, the inability to complete a sale can affect a company's ability to be Read more

Apr 23, 2009