systems it management
"I'm sorry but the computer's a bit slow today" - call centre angst in the 21st century
Comment Why is it so many times you speak to a call centre agent you hear: "Bear with me while I wait for my computer" or "We're having a few problems with our systems today"? Or could it really be that many call centre IT systems just aren't up to the job... [08 Apr 2003]
Warnings abound in software sector
News The announcements are just the latest among a string of software firms, including Siebel Systems, PeopleSoft, Sybase and WebMethods, to warn of weaker-than-anticipated financial results in the first quarter of the calendar year. [08 Apr 2003]
Unisys introduces Dylan - the server
News The flexibility of the system is designed to cut hardware and management costs. All four models are scheduled to be available from today, although systems running Windows Server 2003 Datacenter Edition won't ship until 30 May. [07 Apr 2003]
CSC scoops £600m MoD contract
News The joint 50-50 venture, called Landmarc Support Services, will handle range and estate management, IT systems, catering and accommodation for non-military army support. IT services giant Computer Sciences Corporation has won a share of a 10-year... [04 Apr 2003]
Cheat Sheet: The A-Z of 802.11
Cheat Sheet These features are frequency and power management to make sure that 802.11a networks don't interfere with radar and satellite services, although it's unclear whether users will reliably set these up.i [04 Apr 2003]
IBM outlines self-managing blueprint
News IBM is embedding automation features across its existing products, including servers, databases, middleware and systems management software. HP also has an adaptive infrastructure initiative focused on improved systems management. [04 Apr 2003]
Dell: We'll cut storage costs
News Dell has started manufacturing its own storage area network (SAN) systems for small and medium-sized enterprises (SMEs), the company announced at a press conference in New York on Wednesday. The obvious benefits are the economies of scale that Dell... [03 Apr 2003]
Massive grid goes looking for the origins of the universe
News The institute's first partners were Hewlett-Packard and Intel, which are delivering Itanium 2-based systems, as well as Enterasys Networks, which is providing 10-gigabit-per-second networking gear. IBM is also joining the effort, providing six... [02 Apr 2003]
Microsoft to emulate open source updates
News The list includes: Greenwich, Microsoft's new business-class instant messaging technology; Group Policy Management Console; collaboration tool Windows Team Services; security enhancement Windows Rights Management Services (RMS); and Windows... [26 Mar 2003]
EDS dumps Brown, lines up Michael Jordan
News Troubled computer services giant Electronic Data Systems late last might announced that Dick Brown, its chairman and CEO, is leaving the company. EDS' board of directors believes the "new management team of Jordan and Heller has the opportunity to... [21 Mar 2003]
Sun delivers all-in-one small-biz Linux package
News Sun is targeting UK small and medium-sized businesses with a new Linux-based server package that it claims offers a good alternative to much higher-priced systems from Microsoft and Novell. Sun's theory is that these customers may later upgrade to... [17 Mar 2003]
Microsoft software to manage itself?
News Microsoft plans to unveil its Dynamic Systems Initiative (DSI) at a Las Vegas conference next week, when it debuts its new systems management tools. DSI also will include hardware manufacturers in a coordinated effort Microsoft hopes will deliver... [17 Mar 2003]
IBM targets Intel server market
News Today, we have 16-way SMP (symmetrical multiprocessing) systems, with virtualised partitions and robust system management tools at one end and highly dense, integrated blades at the other end," Whitney said. [14 Mar 2003]
Microsoft to change licensing rules
News The changes will apply to Microsoft's Application Center 2000, BizTalk Server 2002, Commerce Server 2002, Content Management Server 2002, Host Integration Server 2000, Internet Security and Acceleration Server 2000 and SQL Server 2000. [14 Mar 2003]
Peter Cochrane's Uncommon Sense: Reliability and downtime
Comment As soon as we moved into telecommunications and extended our reach and control reliability and availability became an important features of government, management and society. Peter Cochrane explains why it is so difficult to have completely... [12 Mar 2003]
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