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silicon.com > White Papers
J2EE: The Future of CRM and E-Commerce
Customer Relationship Management (CRM) solutions are no longer one-dimensional tools for improving operational efficienc Read more
Mar 2, 2009
silicon.com > White Papers
Pivotal Case Study: Telstra eMerge
A core business unit of Australia's number one telecommunications provider, Telstra, the eMerge Centre is an innovative Read more
Mar 3, 2009
silicon.com > White Papers > IT Management > Business Functions
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique Read more
Mar 4, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Top Global Law Firm Implements Flexible CRM Platform to Enhance Client Service
Global law firm Reed Smith decided to take its client service delivery to the next level by implementing a Customer Rela Read more
Mar 4, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Leading Auto Repair Services Provider Boosts Efficiency With Easy-to-Use CRM Solution
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accu Read more
Mar 4, 2009
silicon.com > White Papers > IT Management > Business Functions
Nortel Boosts Sales Productivity and Centralizes Access to Sales Information With CRM
Nortel is a telecommunications leader that found itself facing a distinctly changed business landscape in the new millen Read more
Mar 4, 2009
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