aberdeen group
RSS aberdeen groupBusiness Process Management - The Key to Efficient Government
White Paper Regarding online information and self-service interfaces, citizens and constituencies expect the same efficiency from government agencies that they encounter in the private sector. To achieve more efficient, businesslike, and better managed... [23 Aug 2005]
Hourly Hiring Management Systems: Improving the Bottom Line for Hourly Worker-Centric Enterprises
White Paper Aberdeen's research indicates that these applications hold the potential for dramatic impact on bottom line performance - perhaps as much as doubling pretax profitability in the retail sector. This white paper looks at the issues associated with... [22 Jun 2005]
Aberdeen Group Spotlight: Akamai Technologies, Inc.
White Paper Akamai continues to dominate the CDN service market. Its mature product lines, such as EdgeSuite and SiteWise, offer customers the well-proven benefits of faster site, page, and object delivery, lower bandwidth costs, and scalable IT infrastructure. [15 Jun 2005]
Combining Service Excellence With Profitability: "The New Contact Center Best Practices"
White Paper In a 2003 Aberdeen Group survey of customer service executives, 83% of the participants said that their contact center is critical or important to their enterprise. In today's challenging business environment, customer contact centers are looking... [05 May 2005]
E-government: Mission Critical for the Citizen-Centric Public Sector
White Paper This paper reviews the key issues and challenges that prevail as today's public sector organisations strive to meet e-gov initiatives. It focuses on how agencies and municipalities have viewed their charters, as well as how they have begun to... [03 May 2005]
Supply Management in the Public Sector: Improvements Required
White Paper Aberdeen Group and Government Computer News' examination of supply management procedures, experiences, and intentions of more than 250 federal, state, county, local, and defense agencies confirmed that, after 10 years of procurement and... [11 Mar 2005]
Creating Composite Business Process Applications for Enterprise Integration: Something Like EII Needed
White Paper The thesis of this Aberdeen Executive White Paper is that those who forget the data underlying sub-applications will run into serious difficulties. Moreover, Aberdeen asserts that a new technology that allows this type of "data minding" across... [24 May 2004]
Sun’s Grid Computing Solutions Outdistance the Competition
White Paper In this Executive White Paper, Aberdeen analyzes SGE, SGEEE, and LSF and draws the following conclusions: SGE and LSF provide comparable functionality and provide basic resource management for cluster grids; SGEEE is the most comprehensive, cost... [13 May 2004]
Aberdeen Group: The Financial Value of Symantec's Security Solutions White Paper
White Paper Aberdeen was asked to research the financial value components of some of Symantec’s products among its customers. This white paper provides IT buyers with insight into some of the findings that resulted from this primary research project and sheds... [04 May 2004]
Enterprise-Ready Windows 2000 Offers Lower Database Cost-of-Ownership
White Paper The focus of this white paper is the cost of the database the software itself and the support and administration of the database over a five-year application life. This white paper examines the costs of ownership associated with two database... [02 Mar 2004]
Mid-Line Disk Storage Emerging As Significant Cost-Saving Opportunity
White Paper After extensive field research conducted on the use of storage in the second quarter of 2003, Aberdeen Group concludes that the old aphorism, “If all you have is a hammer, everything looks like a nail,” is widely true of enterprise storage. [25 Feb 2004]
Cost Savings Versus Cost-Effectiveness: BMC Software Customers Underscore the Value of IMS Management Solutions
White Paper This Aberdeen OnSite Profile captures the experience of BMC users of IMS solutions and does so in their words using their “voices. It examines the cost-effectiveness these solutions bring to critical operations in the light of an intense corporate... [25 Feb 2004]
The Enterprise Asset Management Benchmark Report -- Maximizing Value in What You Own
White Paper Many companies in asset-intensive industries such as manufacturing, utilities, and transportation seem to suffer from "future shock. Companies with significant investments in fixed, physical, and capital assets can no longer rely on outdated... [25 Feb 2004]
ROI Executive Brief: Choosing a business integration solution
White Paper But, as an Aberdeen Group report suggests, a requirement for business agility, enterprise integrity is also widely - and fairly - recognized as an expensive and labor-intensive endeavor. In every industry and sector of global business today... [25 Feb 2004]
Web Services Development: On IT's Critical Path
White Paper Web services development is — or should be — difficult. If users are to derive value from Web services without creating a massive new legacy application problem, they have to put in as much of the necessary-but-complicated infrastructure for Web... [25 Feb 2004]
