crm system
SThree Achieves 33% Revenue Growth as Sales Consultants Get a Clearer View of Customers
White Paper SThree implemented Oracle's Siebel Customer Relationship Management (CRM) system with Siebel Analytics on Oracle 10g database and provided a common method of accessing customer data, fast, across all... [30 Apr 2008]
Manufacturer Improves Data Visibility and Enhances Decision Making With New Business
White Paper Microsoft Dynamics AX is a business management solution that automates and streamlines financial, human resource, supply chain, and Customer Relationship Management (CRM) processes. KFM needed a system... [30 Apr 2008]
Target the Right Customers
White Paper One can have the best Customer Relationship Management (CRM) or contact management system in the world, but if one is pursuing the wrong business, the system will not benefit the... [26 Apr 2008]
BT embraces NetSuite's on-demand software
News NetSuite software provides a single system for a variety of purposes such as enterprise resource planning, CRM and ecommerce. BT is offering NetSuite's business management applications and will soon... [22 Apr 2008]
U.K. Law Firm Improves Client Relationships With Customer Management Tool
White Paper Working with Microsoft Gold Certified Partner Aspective, the company chose Microsoft Dynamics CRM 3.0 because it was easy to use, fast to adopt, and could sit alongside the existing practice management... [16 Apr 2008]
Microsoft Technology Helps Architects Go Online to Share Knowledge Across Offices
White Paper With limited seat licenses, the CRM application was not accessible to all employees and presented an overwhelming number of features and functions. This comprehensive system would allow BHDP to achieve... [16 Apr 2008]
TIBCO Accelerates Internal and Intercompany Activities at Altera
White Paper TIBCO solution integrated critical applications including Altera's customer relationship management (CRM) system, enterprise resource planning (ERP) system, and manufacturing execution... [10 Apr 2008]
Con-Way Drives Productivity Using TIBCO's Integration Software
White Paper TIBCO's business integration software helped Con-Way to integrate accounts receivable (AR) collection tools with Con-Way databases and applications - including a customer database, shipment database, customer relationship management... [10 Apr 2008]
Dell Affinity Project
White Paper As a result, Dell has enriched quality of customer relationship management (CRM) by creating a Dell customer system of record (code-named "Affinity"); made customer data highly available throughout the... [10 Apr 2008]
Using Customer Insight in Sales: Optimizing Performance and Productivity
White Paper Download this report now to learn how a CRM solution was the optimal path to achieve these goals. An emerging system integrator and IT Consulting firm is known for their in-depth, industry expertise,... [10 Apr 2008]
IBM System i Performance and Tuning Tips for Oracle's JD Edwards EnterpriseOne 8.12, WebSphere 6.0, and WebSphere 6.1
White Paper JD Edwards EnterpriseOne is a comprehensive software package that provides Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) capabilities using HTML-based user... [09 Apr 2008]
Braathens's Implements Integrated CRM System in Only 75 Days
White Paper The company sought a partner to provide an integrated e-marketing solution for a new Customer Relationship Management (CRM) strategy. The entire system was implemented in just 75 days, and it delivered... [04 Apr 2008]
Developing Web-Services Standards-Based API Services for a Large Customer Care and Billing System
White Paper Customers using the billing system were looking for options to integrate it with third-party CRM tools, Workforce Management tools and Provisioning tools. The Company acquired the billing... [04 Apr 2008]
Performance and Scalability Benchmark: Siebel CRM Release 8.0 Industry Applications and Oracle 10gR2 DB on Sun SPARC Enterprise T5120/T5220 Servers Running the Solaris 10 OS
White Paper This paper describes the performance and scalability capabilities of Oracle's Siebel Customer Relationship Management (CRM) Applications Release 8.0. The benchmark comprised 10,000 concurrent users running Siebel... [03 Apr 2008]
Unified Communications Pocket Guide
White Paper Business applications such as unified messaging, converged conferencing, call centers and customer resource management (CRM) This comprehensive guide, intended for technical IT staff, voice system... [02 Apr 2008]