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silicon.com > White Papers > Networking and Communications > Network Technologies
Credit Union Improves Service: Credit Union Unifies Branches, Improves Service
Mid Atlantic Farm Credit relied on Unified Communications and Microsoft CRM to bring 5 companies into one, connect branc Read more
Jan 7, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Web Content Management and Customer Relationship Management
Internet, intranet, and extranet sites can no longer afford to be static information suppliers. Web sites must be dynami Read more
Jan 7, 2008
silicon.com > Management > CEO Essentials
Cheat Sheet: CRM
What's tech got to do with keeping customers happy? Read more
Jan 8, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Contract Life-Cycle Management Attracts New Entrants
CIOs and their business partners are increasingly looking for Contract Life-cycle Management (CLM) solutions for all of Read more
Jan 9, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
10 Questions to Ask Your on Demand Contact Center Provider
Building and maintaining a contact center can prove cost-prohibitive and resource intensive. Yet when you're committed t Read more
Jan 9, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
Open Source Provider Gains Microsoft Technical, Marketing Assistance; Sees Sales Climb
SugarCRM (Customer Relationship Management) wanted to enhance the ability of its open source software to work with Micro Read more
Jan 11, 2008
silicon.com > Management > CIO Insights
Denplan bites hard on document automation
Case study: Personalised mail-outs give a good impression Read more
Jan 17, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Technology Company Uses CRM Solution to Increase Sales, Service Effectiveness
New Zealand-based Onesource Group provides office technology solutions, such as business copying, printing, and integrat Read more
Jan 18, 2008
silicon.com > White Papers > Enterprise Applications > Workflow Management
Benefits of using RightFax for enterprise fax management and electronic document delivery
If you have more than 25 employees who send faxes, you probably need fax server technology; if you have more than 50, yo Read more
Jan 29, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
RightFax for SAP Solutions: Reduce Document Delivery Costs, Streamline Business Processes and Achieve a Quick ROI
Find out how RightFax for SAP solutions can extend the value of your SAP investments by enabling more efficient c Read more
Jan 29, 2008
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