desk
RSS deskSecure Remote Access - Can SSL VPNs Do the Job?
White Paper In this free, one-hour seminar, you will learn the difference between VPNs: SSL and IPSec, understand the value to your business of implementing an SSL VPN, learn how strong authentication helps ensure VPN access only to authorized user... [03 Jul 2008]
Novell Nsure Web Seminar
White Paper See how easy it is to use this step-by-step building-block approach to simplify access, increase security, and reduce password-related help desk calls with single sign-on and password management solutions, give people... [03 Jul 2008]
Secure Identity Management with NetWare 6.5 Web Seminar
White Paper See how easy it is to use this step-by-step building-block approach to simplify access, increase security, and reduce password-related help desk calls with single sign-on and password management solutions, give people... [03 Jul 2008]
Secure Identity and Access Management Web Briefing
White Paper Learn how to dramatically reduce identity and access management and help desk costs. Join Novell for the Secure Identity and Access Management Web Seminar. Come and gain real-world insight from the Gartner Group and... [03 Jul 2008]
Service Desk Evaluation Guide for the Mid-Sized Business: How to Choose the Right Service Desk Solution and Improve Your ROI
White Paper This paper will be a useful tool in the process of analyzing and selecting service desk solutions. This white paper provides a worksheet you can use to organize your needs and develop a scorecard. Step-by-step... [03 Jul 2008]
RemotePrinter White Paper: Document Production From Desk to Print Room
White Paper RemotePrinter is designed for the high volume corporate Print Room that is concerned to provide network access its services. It is an essential tool of a corporate strategy aimed at reducing costs by directing document production to the... [03 Jul 2008]
WAN Requirements for Useable Thin-Client Computing
White Paper Thin-client solutions are becoming ever more popular, being particularly suited to use by desk-based staff using a fixed set of software applications. Where the users and server are connected by a common LAN... [03 Jul 2008]
SunTone Certification Strengthens SP's Market Potential
White Paper The business benefits were SunReady Availability Assessment, Service Management Consulting Design and build help desk SunTone certification, Sun training on Sun Fire 6800 administration, SunSpectrum Platinum agreement. [03 Jul 2008]
ITIL: According to the Adopter
White Paper In this webcast learn how Fujitsu New Zealand transformed their help desk into an integrated service desk to drastically cut costs and improve service adopting ITIL and Unicenter ServicePlus. [03 Jul 2008]
Are Passwords Really Free? A Closer Look at the Hidden Costs of Password Security.
White Paper As the paper illustrates, when costs associated with user account creation, help desk services, wasted end user time, and lost productivity are factored into the equation, the password authentication model is far from free. [03 Jul 2008]
Alfa Bank Leverages ITSM for Business Success
White Paper Centralization of the bank's Help Desk services was a top priority. Aiming at further expansion, Alfa Bank creates an extensive branch network. Alfa Bank's business restructuring highlighted problems linked to the... [03 Jul 2008]
Axios Systems Case Study: Unipart
White Paper A new client-server IT Service Management System at car spares giant Unipart has not only dramatically improved the efficiency and effectiveness of its world-wide IT Help Desk operation, but it is also enabling the... [03 Jul 2008]
Orange Rings the Changes to Keep Its Future Bright
White Paper The Service Management team consists of Help Desk, Desktop, Change, Problem and Service Level Management. Orange's choice of software was Axios Systems' assyst, which replaced an Incident Management Help... [03 Jul 2008]
Rebus Software Chooses assyst for Integrated IT Service
White Paper They were determined to ensure that their customer help desk offered their many customers the level of support they demanded. Rebus Human Resources offer payroll, personnel and pension applications and services,... [03 Jul 2008]
assyst Enterprise at the British Library Software Solution & Implementation Excellence
White Paper The challenge was to set up an in-house IT Help Desk. The British Library was established in 1973 by Act of Parliament as the national centre for reference study, bibliographic and other library and information services... [03 Jul 2008]
